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Hereford’s £20.5 million Levelling Up Fund programme is reshaping the city’s infrastructure, with the £10 million Transport Hub at the railway station, the enterprise zone at Skylon Park, and the manufacturing and logistics operations across the wider Rotherwas Industrial Estate. For businesses operating in this changing environment, a visible, professional security presence is essential.
ProFM Group’s security guards and mobile patrol services provide complete coverage for Hereford’s geographical and commercial landscape. Static guards protect the retailers and hospitality businesses at the Old Market and Maylord Orchards, while mobile patrols provide active deterrence and rapid response for industrial premises towards Rotherwas and along the A49 corridor.
For the corporate offices and professional service firms in and around High Town, our concierge-led services offer a friendly customer experience for staff and guests, while providing a highly trained security presence.
Every Hereford security officer is based locally, with expert knowledge of the surrounding area and road networks. They’re SIA-licensed and vetted to the security industry’s highest BS:7858 standard, with deployments coordinated 24/7 from our National Operations Centre.
For an area as commercially diverse as Hereford, manned security alone isn’t always enough. While we’re known for the standards of our static and mobile security guards. We’ve put just as much investment into creating a portfolio of CCTV and security-led technology solutions.
And they meet the highest of standards. All CCTV installations we complete in Hereford are certified to NSI Gold, while all access control and intruder alarm systems are accredited at Paxton Gold level.
If you just need CCTV, these systems work as standalone services, whether it’s a permanent CCTV installation for a retailer on Widemarsh Street, surveillance at a logistics facility at Skylon Park, or a temporary installation for an ongoing construction site.
For a fully comprehensive security package, CCTV monitoring is a perfect addition to manned security, giving you a physical deterrent, along with 24/7 oversight.
If your site has no electricity infrastructure for CCTV cameras, our solar CCTV towers, VPOD visually verified intruder alarm systems, and ProEyez AI-assisted perimeter detection are fully autonomous, monitored through our NOC, and ready to deploy at short notice across Hereford and the surrounding counties.
Whichever solution you choose, we’ll design everything around your site plans and risk profile.
The Terrorism (Protection of Premises) Act 2025, known as Martyn’s Law, has officially passed through Parliament. If you’re a qualifying venue, you’re expected to be compliant with the stricter guidelines by 2027. ProFM’s event security operation has always worked to the standard the Act now requires, so you’re covered immediately after we deploy.
For an events calendar that’s not matched by many other cities, this professional security is vital. The city’s historic May Fair alone has run for more than 900 years, drawing large crowds, while Hereford also boasts a full programme of indoor and outdoor theatre, cinema and live music events year-round.
Our event security can be scaled and adapted to any type of event or venue while staying in compliance with Martyn’s Law. From your initial risk assessment and planning to ticket verification, bag searches, crowd management, car park control, and post-event demobilisation, we cover your entire event’s lifecycle.
For licensed events, our teams include WAVE (Welfare and Vulnerability Engagement) trained officers and door supervisors qualified to manage alcohol service areas. We can also scale officer numbers at short notice to match changing guest lists or attendance figures on the day.
Our fully trained officers have all reached SIA-approved contractor status and are ready to deploy quickly to retail, commercial, industrial, and logistics premises across Hereford. All officers are locally based and vetted to the security industry’s highest standards.
For larger sites or multi-building estates, where static guarding isn’t the most practical option, our reactive and scheduled mobile security patrol services provide expanded coverage and presence.
SIA-licensed keyholding and alarm response with officers attending your premises at an average response time of 30 minutes. A cost-effective option for Hereford’s independent businesses and SMEs along High Town and the Old Market.
Concierge security combines licensed protection with a professional front-of-house presence and friendly guest experience, suited to corporate offices and professional services premises in and around the city centre.
NASDU-accredited canine security services providing a heightened level of deterrence and detection for industrial premises, logistics yards, and isolated rural sites across the county.
FSE and NFCC compliant Waking Watch available 24/7/365, with rapid deployment for fire safety requirements across Hereford’s residential and mixed-use developments.
All CCTV installations and monitoring systems are backed by the latest AI technology and are designed, installed and continuously monitored by our own team through our NOC.
Where no fixed infrastructure makes security technology a challenge, our solar CCTV towers, VPOD alarm systems, and ProEyez AI systems operate with no fixed power supply and a 24-hour connection to our NOC through a worldwide SIM.
You don’t need to take our word for it. See real-world feedback and solutions we’ve delivered for businesses and sites in Hereford.
Lloyds Transport
ProFM is an amazingly caring company. I truly feel like a person rather than a number, and they’re always on call if ever I need anything. I wouldn’t hesitate to recommend ProFM!
Lloyds Transport Case Study
Connexus Homes
Fire safety has, since the Grenfell disaster, taken on an entirely new level of importance. That’s especially true for residential properties, and with Connexus Homes reaching out, ProFM were quick to mobilise. Our decisive rollout saw us respond rapidly, with 8 highly trained operatives on site in just 4 hours from that first contact.
Connexus Homes Case Study
MedExpress
officers outfitted in corporate attire, and unlimited support from our National Operations Centre.
MedExpress Case Study
UBT
Dan Haughton
We have used Churchill and now ProFM for a number of years. Interaction is good and our needs have been fully covered definitely the best Security company we have used.
UBT Case Study
Rooftop Housing Group
Lisa Nicholls
It's been very easy to work with you all at such short notice. It's also been delightful to hear such positive feedback from colleagues and the Extra Care Team on both security guards in place.
The Haven
We have a great working relationship with ProFM who provide us with an overnight security and concierge service, supporting high risk and complex accommodation services. We find the team to be proactive, supportive and flexible to our needs, which do sometimes change without notice. They are proactive in working with us to continually improve the service and relationship between our teams. This has a direct positive impact on our service users who feel safe and supported as a result.
The Haven Case StudyWorking with ProFM as your security company in Hereford gives you access to a wide range of security services and security expertise.
Tailored Solutions
Every security package we create for Hereford clients, and those for our security services in the West Midlands as a whole, is drawn from your site plans and a bespoke risk assessment.
Licensed Security Professionals
Every Hereford officer we deploy holds a current SIA licence and has been fully vetted to BS:7858 standard before arriving on site. Further checks, like DBS, are carried out in line with the nature of the deployment.
Rapid Response Service
Locally based officers with knowledge of Hereford’s road network, including the A49, A438, and A4103, coordinated through our 24/7 National Operations Centre, give us an average response time of 30 minutes across the city.
An Evolving Partnership
We understand your security needs aren’t likely to stay the same forever. Which is why we’ve designed all our packages to adapt and grow around your business as your risk profile evolves.
Strong Deterrent To Criminals
Our security officers provide one of the best and most cost-effective deterrents, with just a physical security presence being enough to stop some opportunistic incidents from happening at all.
An Expansive Security Catalogue
With more than 30 years experience in the security industry, we’ve built the most comprehensive range of security services around. From manned guarding, CCTV installation and monitoring, canine handlers, Waking Watch, key holding, alarm response, event security, and close protection.
Retail Security
With shoplifting in Hereford running at 1.4 times the national average, retail security is a clear priority. Our static guarding and monitored CCTV services protect businesses across the Old Market, Maylord Orchards, and the independent retailers of High Town and Widemarsh Street.
View Retail Security
Construction Site Security
The £10 million Transport Hub and ongoing investment across the city all require round-the-clock construction site security. Our manned guarding, mobile patrols, and autonomous temporary surveillance operate without interruption through the full build programme.
View Construction Security
Logistics & Distribution Security
Access control, overnight manned guarding, gatehouse security, and mobile patrols are well-suited for the warehousing and logistics operations based around Skylon Park, Rotherwas, and the A49 and A438 corridors.
View Logistics Security
Manufacturing & Industrial Security
Mobile patrols, canine handlers, access control, and permanent or temporary CCTV for Hereford’s manufacturing and industrial base, from the food and drink producers at Rotherwas to engineering firms across the wider county.
View Manufacturing Security
Corporate & Office Security
Concierge-led guarding, access control, and CCTV for Hereford’s corporate and professional services sector, including the offices concentrated around High Town and the city centre.
View Corporate Security
Hospitality & Events Security
SIA-licensed door supervisors, crowd management, and mobile patrols for Hereford’s licensed hospitality venues, The Courtyard, and the city’s year-round events calendar.
View Hospitality Security
Vacant Property Security
Manned guarding, VPOD alarms, and temporary CCTV for vacant commercial units and transitional development sites across Hereford, protecting your investment and limiting Occupier’s Liability exposure.
View Vacant Property SecurityStill haven’t found what you’re looking for? We’ve answered a few of our more in-demand questions below.
Still got a Question?Yes. Our network of locally based officers across Hereford can mobilise quickly. In most circumstances, we can have SIA-licensed security personnel on site the same day, whether you have been let down by another provider, experienced an unexpected gap in cover, or have an urgent requirement from a site incident.
Our average officer-on-site response time across Hereford and the wider West Midlands area is 30 minutes. That’s supported by our locally based officers with knowledge of routes including the A49, A438, and A4103, and real-time coordination through our National Operations Centre, which operates 24 hours a day, 365 days a year. For technology-led deployments, our NOC can also issue an immediate audio warning to your site and contact the emergency services where required.
ProFM Group is the SIA’s #1-ranked security company in the UK, a position we have held for five consecutive years, and a member of ACS Pacesetters, representing the top 15% of SIA-approved contractors. Our technology installations are certified to NSI Gold standard, and we hold Paxton Gold accreditation for access control and intruder alarm systems. We are also Constructionline Gold-accredited and SafeContractor-approved.
Still got a Question? (Contact Us Page)
West Mercia Police recorded 595 shoplifting offences in Hereford in the 12 months to November 2025, a rate of 10 per 1,000 people, putting the city 40% above the national average for this category.
The Hereford postcode area recorded approximately 1,000 criminal damage and arson offences in the 12 months to February 2026, a 15.3% increase on the previous year.
Hereford recorded an overall crime rate of 77 per 1,000 people in 2025, making it the most crime-affected town in Herefordshire and 58% above the county’s rate of 49 per 1,000.
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