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Security Case Study
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Security Case Study
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With 50 years of experience in their field, ‘The Haven’ offers support to women and children who have been subjected to domestic abuse, as well as women at risk of homelessness.
They provide both emotional and practical support to help members begin healing and transforming their lives. With a 24/7 domestic abuse hotline (with translation services), help is always readily available.
The Haven can provide temporary accommodation, emergency accommodation, crisis rooms and support with independent living.
They work with partners and agencies to help improve housing outcomes, as well as work with landlords to improve living standards.
Their main sources of funding come from:
‘Our vision is for all women and children to live in a society free from oppression, homelessness, violence, and abuse, and to promote and uphold human rights.
Our mission is to provide support to women and children who are vulnerable to domestic violence, abuse, and homelessness.’
In March, the foundation reached out about night security and CCTV monitoring for one of their six refuge locations.
They requested that ideally the security be female due to the client group they work with and support as well as to support any callouts to the refuge location.
Since March 2023, we’ve had an ongoing, positive partnership with The Haven. We deliver an all-female team of security guards who work tirelessly to keep the foundation safe and secure, through proactive CCTV monitoring, lock and unlock services, and an on-site presence.
We’ve since adapted our guarding numbers to accommodate an on-site issue, with us providing additional officer support for a few days, as well as ongoing support through our National Operations Centre (NOC).
Laura Rogers, The Haven’s Chief Executive Officer, praised our approach:
“We have a great working relationship with ProFM, who provide us with an overnight security and concierge service, supporting high-risk and complex accommodation services. We find the team to be proactive, supportive, and flexible in meeting our needs.
They are proactive in working with us to continually improve the service and relationship between our teams. This has a direct positive impact on our service users who feel safe and supported as a result.”
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As the UK’s leading provider of bespoke, unparalleled-quality security solutions, we’re exceptionally proud to offer complete coverage for the full spectrum of sectors UK Wide. From robust solutions for vital public services, to roving patrols for larger sites like shopping centres and warehouses, we build tailor-made security packages for every client to ensure we meet the demands of you and your business.
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