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With 11 million visitors a year and major developments like Northgate driving significant new retail and leisure space into the city, the demand for professional security services in Chester continues to grow.
Our SIA-licensed security guards cover the entire breadth of the city, from the city centre, the Chester Business Park on Wrexham Road, the Sealand Road industrial corridor, and surrounding business districts. Static guarding posts are filled by officers with expert local knowledge. For clients who need coverage across multiple Chester premises, our mobile patrol service provides a verified, timed response at each location throughout the night.
Officers receive ongoing training through ProFM’s dedicated online training platform. Every patrol is logged and coordinated through our NOC, which operates 24/7/365 and maintains a 30-minute average response time to security incidents across Chester and wider areas covered by our security services in the North West.
For Chester businesses that need continuous coverage, verified CCTV installation monitored through our NOC is a cost-effective approach. All camera and electronic security work is certified to NSI Gold standards. Access controls and intruder alarm systems are installed under our Paxton Gold accreditation.
CCTV can operate independently or alongside manned guarding, depending on the risk profile of your site. For Chester city centre retail properties on Bridge Street or Foregate Street, a monitored CCTV system reduces the need for full-time static posts while maintaining verified coverage. All camera systems are monitored through our NOC, where SIA-licensed staff can dispatch an officer response within 30 minutes. Our alarm response and rapid response services cover Chester and the wider North West region.
For construction sites and short-term commercial developments around the A55 and A41 corridors, we deploy temporary security systems including solar CCTV towers, VPOD, and ProEyez AI-assisted perimeter detection. These are operational within hours and require no mains connection, making them the ideal for sites where permanent infrastructure isn’t in place.
Chester hosts a significant programme of public and private events throughout the year. Chester Racecourse, one of the oldest racecourses in the world runs multiple meetings annually including the prestigious Chester Cup in May. The city’s historic Roman Amphitheatre and Chester Cathedral also host concerts, outdoor performances, and summer events that draw large and varied crowds into the centre.
Our event security covers the full operational scope.
From initial risk assessment, SIA-licensed door supervisors, ticketing and access management, crowd management, bag checks, car park control, and Welfare and Vulnerability Engagement (WAVE) trained officers for events where vulnerable attendees may be present, we cover it all.
We also provide event stewards for lower-risk environments and corporate event security for private functions where an overt security presence wouldn’t be appropriate. Teams are scaled to reflect the event size and adjusted accordingly.
This level of security has become even more important with Martyn’s Law passing through Parliament and compliance for qualifying venues expected by 2027. ProFM already operates to this standard, meaning clients are working with a provider whose procedures, risk frameworks, and officer training are already aligned with the stricter requirements.
SIA-licensed security guards placed at Chester commercial properties, retail sites, and business parks. All officers are locally based, vetted to BS7858, and briefed on your specific site before their first shift.
Regular, timed mobile patrols across Chester city centre, Chester Business Park, and the Sealand Road industrial corridor. Each patrol is logged and reported through our NOC.
Chester clients can assign ProFM as their nominated keyholder. Our SIA-licensed officers respond to alarm activations on your behalf, and the lock and unlock service can be added for regular opening and closing of your premises.
Front-of-house security for Chester’s commercial office developments, hotels, and managed estates. Officers are presented in a manner appropriate to the environment and trained in access control and visitor management.
NASDU-accredited canine handlers for perimeter patrols, open-site security, and events in Chester where a dog team provides a demonstrable deterrent. Deployed alongside static or mobile teams.
NFCC and FSE compliant waking watch provision for Chester residential and mixed-use buildings. Officers patrol continuously and are briefed on your building’s fire evacuation plan before deployment.
NSI Gold-accredited CCTV installation for Chester commercial properties. AI-assisted camera systems are monitored through our NOC, with officer-backed alarm response rather than automated notifications.
Solar CCTV towers, VPOD, and ProEyez AI detection for Chester construction sites and short-term commercial operations. Systems are operational within hours and require no mains connection.
Explore more of our work in your area and how we’ve delivered expert solutions time and time again.
Snuggledown
Paul Holland
You came across as someone who cared, someone who could fit our needs. We gave you a trial for the first year, and from there, we’ve never looked back. I can rely on people like Barry and Anthony actually looking after the place like it was their own premises. ProFM have always been on hand, whether our needs change last minute or over the weekend.
Snuggledown Case Study
Buzz Group
ProFM's UK coverage, high degree of flexibility and experienced senior team have resulted in an excellent level of support across our events. Their approach and drive to really understand our events and the type of team they need to deploy at each venue has ensured that our customers and teams truly have a security team that have their safety and security at the forefront of their approach.
Buzz Group Case Study
Clitheroe Food Festival
One of Lancashire’s largest and most celebrated culinary festivals, we were thrilled to offer an extensive event security solution for the Clitheroe Food Festival. Now in its 10th year, the festival has only seen a boom in its popularity in recent years, and with rising visitor numbers, ProFM were able to adapt alongside the ever-popular festival.
Burmeister Wain
Since the contract mobilisation, the services delivered by ProFM and our dedicated security officers have been above the standards expected. Our allocated Operations Manager has also been a great support throughout to BWSC, our site’s operations, and the security staff.
Burmeister Wain Case Study
Hotel Chocolat
As one of the UK market leaders in luxury chocolate, Hotel Chocolat have quickly become synonymous with both that signature creamy texture and their high-impact, groundbreaking social initiatives. We’re thrilled to have been their security partner over the last 9 years, offering the bespoke levels of support that a brand like HC demands.
Hotel Chocolat Case Study
Dennis Eagle
Discover our work with renowned waste infrastructure provider Dennis Eagle, where we've delivered a multi-layered, intelligent solution that couples two of our most in-demand solutions - CCTV monitoring and surveillance, and key holding and alarm response.
Dennis Eagle Case Study
Sykes Seafood
Discover our partnership with one of the UK's premier seafood distributors in Sykes, delivering round-the-clock coverage for their state-of-the-art facility in Warrington.
Sykes Seafood Case Study
Security and Fire Experts Ltd
Neil Drummond
ProFM Group really did "pull it" out of the bag for us! I would just like to thank the team for providing a great service at the drop of a hat.
Tameside Council
Harry Catherall, Chief Executive
Following the local by-election in Longdendale, I wanted to take the opportunity to convey our sincere gratitude for the support given in delivering a successful election count, and the support given by ProFM Group was vital. Please pass on our thanks to all your officers involved, who were a great help in getting it sorted.
Victorian Plumbing
Warren Baker, Facilities Manager
ProFM Group provide security services for us, and from the initial discussion to present, they have excelled in all areas. Excellent communication and a great service provided. I wouldn't hesitate in recommending them.
Compagnie Fruitiere UK Ltd
ProFM has consistently delivered a professional, reliable, and proactive security service. Their team is attentive, well‑trained, and quick to respond to any situation, giving us complete confidence in the safety and protection of our site. Communication is always clear and efficient, and their commitment to maintaining high standards truly sets them apart. We highly recommend ProFM to any organisation looking for a dependable and trustworthy security partner.
ProFM Group has built its reputation over 30 years with the principle that security is designed around the specific requirements of each client and each site.
Tailored Solutions
No two Chester businesses face identical risks. We assess each site individually and structure a security package that reflects your actual threat profile, not a standard catalogue option.
Licensed Security Professionals
Every officer deployed in Chester holds a current SIA licence and has been vetted to BS7858 before being placed on any contract.
Rapid Response Service
Our rapid response service maintains a 30-minute average response time to security incidents across Chester, thanks to officers with local knowledge and 24/7 coordination through our NOC.
An Evolving Partnership
Your security requirements change if you grow, move premises, or take on new contracts. We review active security arrangements at agreed intervals to ensure we’re meeting your needs.
Strong Deterrent To Criminals
Visible, professional security personnel reduce the likelihood of an incident occurring. Our officers are trained to operate as a deterrent first.
An Expansive Security Catalogue
ProFM has been delivering security services for over 30 years. We can deploy security guards, mobile patrols, CCTV installation and monitoring, key holding and alarm response, event security, canine handlers, waking watch officers, and temporary security systems.
Retail Security
Our retail security officers are highly trained in loss prevention, conflict management, and customer-facing conduct. We also deploy store detectives for covert loss-prevention operations.
View Retail Security
Construction Site Security
Chester's ongoing development and residential schemes across the city require both static guarding and temporary CCTV solutions. We hold Constructionline Gold accreditation and SafeContractor approval for all construction site contracts.
View Construction Security
Logistics & Distribution
Chester sits at the junction of the A55, A41, and M53 corridors, making it a natural hub for logistics and distribution operations. We provide access control, perimeter patrols, and mobile cover for sites along these routes.
View Logistics Security
Hospitality & Events
Our event security teams can handle door supervision, crowd management, and WAVE-trained officer deployment across Chester's hospitality sector. We cover corporate events, festivals, and private functions.
View Hospitality Security
Vacant Property Security
Vacant commercial and residential properties across Chester face a heightened risk of unauthorised access and damage. Our waking watch, mobile patrol, and temporary CCTV options protect assets and maintain insurance compliance during vacancy periods.
View Vacant Property Security
Corporate Security
Chester Business Park and the growing professional services community in the city centre require access-controlled, professionally presented security. Our concierge officers and corporate guarding teams are briefed to the standards of each client's environment.
View Corporate Security
Education Security
Chester has a significant student population centred on the University of Chester's Parkgate Road campus. We provide security for educational establishments including access control, campus patrols, and event staffing for open days and graduation events.
View Education Security
Manufacturing & Industrial
Industrial sites along the Sealand Road corridor and the Deeside industrial zones within reach of Chester require rigorous perimeter security. Our teams cover shift-change periods, plant access, and overnight patrols.
View Manufacturing SecurityIf you’re still not certain that ProFM is the provider for you, please scour over our most frequently asked questions to gain further insight into our capabilities.
Still got a Question?Yes. Our locally-based teams mean we can mobilise an SIA-licensed officer to a Chester site at short notice, including same-day or next-day placements where our current resource allows.
Our 30-minute average response time applies across Chester and the wider North West region. All responses are coordinated through our NOC, which operates 24/7/365. The NOC maintains live awareness of which officers are on patrol and dispatches the nearest available resource to any incident or alarm activation. See our rapid response service page for full details.
Contact us through the quote form on this page or call 0808 502 2642. We will arrange a site assessment at your Chester premises, produce a written proposal covering service scope, officer deployment, and pricing, and confirm a start date once you are satisfied with the terms.
Still got a Question? (Contact Us Page)
In the 12-month period to March 2024, Cheshire Police recorded 23,418 violent offences across the constabulary area, representing around 32% of all crime recorded.
Shoplifting in Cheshire West and Chester rose by 22% in the year to March 2024, consistent with the national trend of rising retail crime.
Vehicle crime, including theft from vehicles and theft of vehicles, remains a notable concern across Chester’s park-and-ride facilities and city centre car parks.
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