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Stoke’s density of high-value manufacturing and logistics activity sets the baseline for what a Stoke-on-Trent security service needs to cover. With major names like Amazon and Jaguar Land Rover being attracted to the area by developments like the Ceramic Valley Enterprise Zone the risk profile of the city is changing quickly, meaning you need security services that can adapt and keep up.
ProFM Group deploys SIA-licensed security guards and mobile patrol officers across the full city footprint. Whether it’s static guards at the Potteries Shopping Centre and Trentham Shopping Village, mobile patrols across the CVEZ and Festival Park, concierge-led cover for corporate offices in Hanley, and specialist security for university campuses. Every officer is locally based, highly trained and vetted to BS7858 standard.
Our National Operations Centre coordinates all deployments in real time, 24/7/365, giving you an average officer-on-site response time across Stoke-on-Trent of just 30 minutes.
Stoke-on-Trent’s mix of established manufacturing sites, active development schemes, and high-footfall retail creates demand for security technology that works across very different environments. At ProFM Group, we deliver it across all of them. Each system we design starts from your site plans and is built around your actual risk profile, not a standard package.
All CCTV installation and engineering work is certified to NSI Gold standards, with access control and intruder alarm systems accredited at Paxton Gold level. Our National Operations Centre monitors every security system around the clock, with alarm activations answered by officer deployments rather than automated notifications. For permanent installations, that might mean a CCTV and access control package for a manufacturer within the CVEZ, monitored cameras for a retailer at Affinity Staffordshire, or an intruder alarm system for a logistics operator at Chatterley Park.
For construction sites and development projects where fixed infrastructure isn’t available, our solar CCTV towers, VPOD visually verified intruder alarm systems, and ProEyez AI-assisted perimeter detection are fully autonomous, connect to our NOC via worldwide SIM, and are ready to deploy at short notice.
With Martyn’s Law now on the statute books and qualifying venues required to comply by 2027, the requirement for SIA-licensed event security has never been more clearly defined. ProFM’s event security operation has always worked to these higher standards.
Our approach covers your full event cycle from initial risk assessment and bespoke security planning, ticket verification, bag checks, crowd management, car park control, and post-event demobilisation.
If your event includes alcohol, our teams include WAVE (Welfare and Vulnerability Engagement) trained officers and door supervisors qualified to manage alcohol service areas. We’re also adaptable to fast changing scenarios and can scale officer numbers at short notice to match actual attendance numbers or an increased risk profile on the day of your event.
Whatever your event security needs, we have the ability to help, whether we’re covering historic venues like The Grade II listed Victoria Hall or The Big Feast food festival and the large crowds it draws to Hanley’s city centre.
Fully trained, SIA-licensed security guards for retail, corporate, manufacturing, and logistics premises across Stoke-on-Trent. All officers are locally based and fully vetted to BS7858 standard.
Mobile security patrols for larger sites, multi-building estates, and properties requiring both scheduled and reactive coverage across the CVEZ and wider Staffordshire area.
SIA-licensed keyholding services and alarm response, with officers attending your Stoke-on-Trent premises at an average response time of 30 minutes.
Client-facing concierge security suited to the corporate offices and professional services firms in Hanley’s city centre and the business parks across the wider Stoke-on-Trent area.
NASDU-accredited canine security services for when you require the highest level of deterrence and detection, particularly well-suited to CVEZ industrial sites and logistics yards.
FSE and NFCC compliant Waking Watch that’s available 24/7/365, with rapid deployment for urgent requirements where fire safety risk must be managed through a physical watch.
NSI Gold-accredited CCTV systems with AI-assisted detection, designed, installed, and continuously monitored by our own team and connected to our NOC.
Solar CCTV towers, VPOD intruder alarm systems, and ProEyez AI perimeter detection for construction sites and premises in need of temporary security without fixed infrastructure across Stoke-on-Trent.
Learn how we’ve delivered expert services and solutions for the Stoke area, and how we can provide that for your business.
Lloyds Transport
ProFM is an amazingly caring company. I truly feel like a person rather than a number, and they’re always on call if ever I need anything. I wouldn’t hesitate to recommend ProFM!
Lloyds Transport Case Study
Connexus Homes
Fire safety has, since the Grenfell disaster, taken on an entirely new level of importance. That’s especially true for residential properties, and with Connexus Homes reaching out, ProFM were quick to mobilise. Our decisive rollout saw us respond rapidly, with 8 highly trained operatives on site in just 4 hours from that first contact.
Connexus Homes Case Study
MedExpress
We're thrilled to deliver exceptional, round-the-clock coverage for the renowned pharmaceutical company MedExpress, offering 24-hour manned security, officers outfitted in corporate attire, and unlimited support from our National Operations Centre.
MedExpress Case Study
UBT
Dan Haughton
During our initial discussions with ProFM, the Sales and Operations teams provided us with the reassurances we needed that their service delivery was right for our business. Since mobilising, they’ve proved we definitely made the right move. The support we receive from our dedicated security officers and our Operations Manager certainly sets ProFM apart.
UBT Case Study
Rooftop Housing Group
Lisa Nicholls
It's been very easy to work with you all at such short notice. It's also been delightful to hear such positive feedback from colleagues and the Extra Care Team on both security guards in place
The Haven
We have a great working relationship with ProFM who provide us with an overnight security and concierge service, supporting high risk and complex accommodation services. We find the team to be proactive, supportive and flexible to our needs, which do sometimes change without notice. They are proactive in working with us to continually improve the service and relationship between our teams. This has a direct positive impact on our service users who feel safe and supported as a result.
The Haven Case StudyChoosing ProFM as your security company in Stoke-on-Trent means working with a business that designs every package around your site, your sector, and your specific needs from the ground up. No standard packages. No unnecessary add-ons.
Tailored Solutions
Every security solution we build for Stoke-on-Trent reflects your individual risk profile and site layout.
Licensed Security Professionals
Every officer we deploy across Stoke-on-Trent holds a current SIA licence and has been fully vetted to BS7858 standard.
Rapid Response Service
Locally based security guards, centrally coordinated through our National Operations Centre, give us an average response time of 30 minutes across the city.
An Evolving Partnership
We work as a long-term security partner, not a short-notice contractor, scaling our services as your business and risk profile change.
Strong Deterrent To Criminals
Our uniformed security officers provide a visible deterrent that’s one of the most cost-effective forms of crime prevention available, stopping opportunistic incidents before they happen.
An Expansive Security Catalogue
Over 30 years in the security industry, ProFM has built a portfolio spanning manned guarding, CCTV cameras installation and monitoring, key holding and alarm response, Waking Watch, canine handlers, and event security.
Retail Security
Our retail security services, including guards and monitored CCTV, are built around the specific pressures of high-footfall environments at the Potteries Shopping Centre, Trentham Shopping Village, and Affinity Staffordshire.
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Manufacturing & Industrial Security
Mobile patrols, canine handlers, access control, and permanent or temporary CCTV for manufacturing and industrial premises across the CVEZ, from Etruria Valley to Tunstall Arrow and Chatterley Park.
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Logistics & Distribution Security
Logistics security including access control, gatehouse security, overnight manned guarding, and mobile patrols for warehousing and distribution premises along the A500, M6 junctions 15 and 16, and the A50 east-west corridor.
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Construction Site Security
Round-the-clock construction site security including manned guarding and autonomous temporary surveillance for active development sites, including the Etruscan Square scheme and ongoing commercial projects across the Hanley regeneration area.
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Hospitality & Events Security
SIA-licensed door supervisors, crowd management, and mobile patrols form a key part of our event security for Stoke-on-Trent's licensed venues and events calendar.
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Corporate & Office Security
Concierge-led guarding, access control, and CCTV monitoring provide professional security for corporate offices and professional services firms in Hanley and across the city's wider business parks.
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Education Security
Purpose-built education security for the campuses like the University of Staffordshire and the city's colleges, including DBS-checked static officers, biometric access control, AI-augmented CCTV monitoring, and bespoke event security.
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Vacant Property Security
Our vacant property security packages span manned guarding, alarm response, key holding, VPOD intruder alarms, and temporary CCTV for vacant commercial units and transitional sites across Stoke-on-Trent.
View Vacant Property SecurityNot sure how we can help? Find out more in our most-asked questions, and how we’re able to deliver a leading security solution in Stoke.
Still got a Question?Yes. Our network of locally based security guards and personnel across Stoke-on-Trent can mobilise quickly. In the majority of circumstances, we can have SIA-licensed security personnel on site the same day.
In most cases, we can mobilise the same day or the following morning. Where a more structured transition is needed, for example if you’re moving from an existing security provider, we produce a detailed mobilisation plan agreed in advance to prevent any gaps in cover.
Our average officer-on-site response time across Stoke-on-Trent is 30 minutes. That’s supported by our network of locally based security officers and real-time coordination through our National Operations Centre, which operates 24 hours a day, 365 days a year, which is one of the reasons we’re a security company Stoke on Trent clients know they can rely on.
Still got a Question? (Contact Us Page)
Drug offences rose 55.6% in the 12 months to January 2026, making it the fastest-growing crime category across the city.
Stoke-on-Trent recorded 469 weapon possession offences in 2025, a rate more than double the national average, placing the city 10th out of 99 postcode areas in England and Wales for this offence type.
As of January 2026, Stoke-on-Trent’s overall crime rate is 40% above the England and Wales average and 49% above the Staffordshire rate.
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