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As the UK’s unofficial second city, Greater Birmingham, contributes nearly £60 billion to the national economy with a high concentration of commercial activity, active construction and high footfall. All of this creates a security environment where visibility, speed, response and sector expertise matter.
ProFM’s professional security services and technology-led operations cover the full breadth of Birmingham’s commercial industry. Static guards work across busy retail environments like Grand Central as well as corporate offices like Colmore Row and Brindleyplace, and the city’s many hospitality venues.
While our mobile patrol officers provide visible deterrents and fast response for large industrial sites and logistics operations near the M6 and M42 corridors. All our officers are based locally and are SIA-licensed and vetted to the highest industry standards. And all operations are coordinated and monitored centrally 24/7 by our National Operations Centre.
We design bespoke technology-led surveillance systems around your specific needs, site plans and risk profile, whether we’re installing standalone surveillance or alongside highly trained security guards. Every CCTV installation in Birmingham meets NSI Gold standards. Access controls and intruder alarm systems are accredited to Paxton Gold level.
24/7 monitoring is carried out by our National Operations Centre with alarm activations supported by real officer deployments, not just notifications. For permanent installations, we have experience across Birmingham’s commercial and corporate stock, from office buildings to industrial facilities like the Aston Advanced Manufacturing Hub or Tyseley Energy Park.
Where you have temporary needs, our solar CCTV towers, VPOD intruder alarm systems and ProEyez AI-assisted perimeter detection are fully autonomous and connect to our NOC through a worldwide SIM. All systems can be deployed at short notice with no need for mains infrastructure.
Birmingham hosts some of the UK’s most significant entertainment and exhibition venues, and the compliance expectations that come with them have increased considerably since Martyn’s Law (Terrorism (Protection of Premises) Act 2025) passed into law.
Full compliance applies to qualifying premises by 2027, but ProFM’s hospitality and event security is already built to the higher standard.
Your security profile changes based on your environment, and every ProFM event security plan is built from a bespoke risk assessment. We cover the full event cycle from initial risk assessment and security planning to ticket verification and bag checks, crowd management, car park control and WAVE requirements.
All personnel receive ongoing, extensive training to stay up to date with the latest developments in licensed event security and conflict management.
Fully trained, SIA-licensed static security personnel for retail, corporate, industrial and logistics premises across Birmingham. All officers are locally based and vetted to the highest standards.
Reactive and scheduled patrol coverage for larger sites, multi-building estates and premises that need both routine and responsive security across Birmingham’s commercial and industrial zones.
Our keyholding and alarm response services are fully licensed to SIA standards, with officers attending your premises on average within 30 minutes.
Offer guests a personable, friendly service at corporate offices where front-of-house appearance is important, while still having a robust security presence with our concierge security services.
NASDU-accredited canine security services for sites in need of high deterrence and detection that suit construction compounds and logistics yards, as well as vacant and transitional industrial premises.
FSE and NFCC compliant Waking Watch available every day 24/7/365. Benefit from rapid response for all fire safety requirements across Birmingham and the West Midlands’ residential and mixed-use commercial developments.
NSI Gold-accredited CCTV systems and AI-assisted detection that’s designed, installed and continuously monitored by our team from our NOC. This covers both permanent installations and temporary packages.
Solar CCTV towers, VPOD intruder alarm systems, and ProEyez AI systems for premises with no fixed infrastructure or construction sites and development zones like Digbeth and Curzon Street.
See how we’ve delivered expert protection across Birmingham, and how we can adapt our solutions to suit your needs.
Lloyds Transport
ProFM is an amazingly caring company. I truly feel like a person rather than a number, and they’re always on call if ever I need anything. I wouldn’t hesitate to recommend ProFM!
Lloyds Transport Case Study
Connexus Homes
Fire safety has, since the Grenfell disaster, taken on an entirely new level of importance. That’s especially true for residential properties, and with Connexus Homes reaching out, ProFM were quick to mobilise. Our decisive rollout saw us respond rapidly, with 8 highly trained operatives on site in just 4 hours from that first contact.
Connexus Homes Case Study
MedExpress
We're thrilled to deliver exceptional, round-the-clock coverage for the renowned pharmaceutical company MedExpress, offering 24-hour manned security, officers outfitted in corporate attire, and unlimited support from our National Operations Centre.
MedExpress Case Study
UBT
Dan Haughton
We have used Churchill and now ProFM for a number of years. Interaction is good and our needs have been fully covered definitely the best Security company we have used.
UBT Case Study
Rooftop Housing Group
Lisa Nicholls
It's been very easy to work with you all at such short notice. It's also been delightful to hear such positive feedback from colleagues and the Extra Care Team on both security guards in place
The Haven
We have a great working relationship with ProFM who provide us with an overnight security and concierge service, supporting high risk and complex accommodation services. We find the team to be proactive, supportive and flexible to our needs, which do sometimes change without notice. They are proactive in working with us to continually improve the service and relationship between our teams. This has a direct positive impact on our service users who feel safe and supported as a result.
The Haven Case StudyWorking with ProFM Group for your security services in the West Midlands and Birmingham means working with a local security company that builds every solution around the operation, sector and your site from the ground up.
Complete Security Solutions
No two sites in Birmingham carry the same risk profile. Whether it’s a single-unit retailer on New Street or a multi-building logistics operation on the M6 corridor, every package we produce is specific to you.
Licensed Security Professionals
Every security officer deployed across Birmingham holds a current SIA licence and has been fully vetted to BS:7858 standard before they’re deployed to your site.
Rapid Response Service
Locally based officers with expert knowledge are centrally coordinated through our NOC, giving us an average officer-on-site response time of just 30 minutes across Birmingham and the surrounding West Midlands area.
An Evolving Partnership
As your business grows or your premises changes, ProFM scales with you. We operate as a long-term security partner, not just a short-term partner to fill a gap.
Strong Deterrent To Criminals
A ProFM officer is one of the most cost-effective crime prevention tools available in a city where robbery and shoplifting exceed the national averages. Our visible deterrents can prevent incidents before they happen.
An Expansive Security Catalogue
With more than 30 years in the security industry, we’ve built a comprehensive range of professional security services that cover everything from manned guarding, mobile patrols, CCTV installation and monitoring, key holding and alarm response, canine handlers, Waking Watch and event security experts, all under one roof.
Retail Security
Static guarding and monitored CCTV provide retail security for Birmingham’s retailers from Bullring and Grand Central to independent traders in the Jewellery Quarter.
View Retail Security
Corporate & Office Security
Office and corporate security services, including concierge-led guarding, access control, and CCTV for professional services firms around the Colmore Business District, Brindleyplace and Birmingham’s wider office market.
View Corporate Security
Construction Site Security
Our construction site security includes manned guarding, mobile patrols and autonomous temporary surveillance for Birmingham’s active developments like the Smithfield regeneration or Digbeth creative quarter, along with HS2’s Curzon Street corridor.
View Construction Security
Logistics & Distribution Security
Access control, overnight manned guarding, gatehouse security and mobile security patrols give you reliable transport and logistics security for warehousing and distribution premises along the M6, M42 and A45 corridors. The position of the West Midlands at the centre of the UK road network makes this a high-value environment.
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Manufacturing & Industrial Security
Mobile patrols, canine handlers, CCTV and alarm response are just some of the manufacturing and industrial security services we offer for the city’s manufacturing base, like the Advanced Manufacturing Hub in Aston, to industrial estates at Gravelly Park or along the A34.
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Hospitality & Event Security Services
SIA-licensed door supervisors, crowd management and mobile patrols for Birmingham’s licensed venues and the year-round events calendar at the Utilita Arena, NEC and the ICC.
View Hospitality Security
Education Security
Purpose-built education and school security solutions for Birmingham’s universities and colleges, combining DBS-checked static officers, AI-augmented CCTV monitoring and biometric access control.
View Education Security
Vacant Property Security
The city’s active development zones create a continuous number of empty commercial units and transitional sites that require strong security for vacant properties. Our manned guarding, VPOD alarms and temporary CCTV can protect your investment.
View Vacant Property SecurityStill unsure if we’ve got the credentials to be able to provide the security you need in Birmingham? Check out a few of our most-asked questions.
Still got a Question?Yes, our network of locally based, experienced security guards across Birmingham and the West Midlands can deploy to you at short notice and often on the same day. We’re available whether you’ve been let down by another provider, are responding to a recent security event or need emergency guarding.
Our average officer-on-site response time across Birmingham is just 30 minutes, supported by our locally based officers and real-time coordination through our National Operations Centre.
In most cases, we can mobilise on the day or at least the following morning for urgent requests. If you need a more structured rollout, we’ll create a detailed plan agreed with you in advance to ensure no gaps in your security needs.
Still got a Question? (Contact Us Page)
West Midlands Police recorded 3,439 robbery offences in Birmingham in the 12-month period from September ‘24 to September ‘25, giving the city a crime rate of 2.72 per 1000 people.
Birmingham had a shoplifting rate of 1.37 in January 2026, rising much faster than the national average over the previous three-year period.
The city’s vehicle crime rate is more than twice the national average, with 11,156 incidents recorded in the most recent reporting period.
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