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Swansea is a city putting serious money behind its ambitions. The £1.3 billion Swansea Bay City Deal is funding projects across the region, and the 71/72 Kingsway development alone will contribute £32.6 million a year to the local economy once fully occupied, with space for 600 jobs in tech, digital and creative sectors. That level of investment, sitting alongside an established retail core, two universities and a growing visitor economy attracting around seven million people each year, creates a commercial environment where professional security services are not optional.
With expert local knowledge, security plans built around your real risk profile, and 24/7 coordination from a fully manned National Operations Centre, ProFM Group’s security guards and mobile patrol services are capable of operating across Swansea’s entire commercial, industrial and events footprint.
Every officer we deploy across Swansea and for our wider security services in Wales is locally based, SIA-licensed, vetted to BS:7858 standard, and never too far away to protect your premises or respond to live incidents with an average officer-on-site response time of just 30 minutes.
A city with more than £1 billion of ongoing regeneration projects needs security systems that match the scale of that ambition. All CCTV installation and engineering work carried out by ProFM in Swansea is certified to NSI Gold standards and Paxton Gold level for any intruder alarm or access control system.
All surveillance systems work as a standalone security solution with 24/7 monitoring from our NOC and officer deployments in case of an incident. Or they can be installed alongside static or mobile security patrols for comprehensive coverage of your site.
Every system, whether permanent or temporary, is designed around your existing risk profile, whether that’s part of corporate security for offices in the SA1 Innovation Quarter, or a temporary installation across the Castle Gardens regeneration.
Where there’s no fixed infrastructure for security technology, our solar CCTV towers, VPOD intruder alarm systems, and ProEyez AI-assisted perimeter detection all connect to our NOC via a worldwide SIM and can be deployed at short notice.
Swansea’s events infrastructure has grown substantially in recent years. The Swansea Building Society Arena at Copr Bay hosts up to 3,500 people across a programme of around 200 performances a year.
And the Grand Theatre on Singleton Street has a 1,014-seat auditorium and runs year-round. Not to mention the annual calendar of outdoor markets and events that draw plenty of footfall on a weekly and monthly basis.
Professional event security across these settings requires precision planning and experienced personnel. Especially with the stricter security requirements placed on venues with the introduction of Martyn’s Law.
At ProFM, we’ve always adhered to the higher standards of the new laws, with SIA-licensed officers and supervisory teams highly trained in crowd management, conflict de-escalation and WAVE practices.
Our event security packages cover the entire timeline of your event, from the initial planning to full demobilisation, including tickets and bag checks, car park controls and management of alcohol serving areas for licensed or private events.
Our fully trained, licensed and accredited security guards are ready to deploy at a moment’s notice to any of Swansea’s retail, corporate, industrial, and construction premises.
For larger premises or where we’re covering multiple buildings, our scheduled and reactive mobile security patrols offer a physical deterrent and rapid response to live incidents for commercial premises across the Swansea area, including the logistics network connecting to the M4.
Get peace of mind that if anything happens at your premises, our SIA-licensed keyholding and alarm response services can have officers on site within 30 minutes. An ideal solution for Swansea’s small local businesses.
Concierge officers provide a customer-friendly presence and experience, along with licensed protection for your corporate office.
NASDU-accredited canine security services providing a heightened level of deterrence and detection for construction sites, logistics yards, and industrial premises at Swansea Enterprise Park and Fforestfach.
Our FSE and NFCC-compliant Waking Watch is available 24/7/365, with rapid deployment for fire safety requirements across Swansea’s residential and mixed-use developments.
AI-assisted CCTV installation and continuous CCTV monitoring by a manned team at our NOC that provides complete coverage and an active deterrent.
Temporary security solutions like Solar CCTV towers, VPOD intruder alarm systems, and ProEyez AI perimeter detection provide security and reassurance even when you have no fixed infrastructure.
See how we’ve delivered comprehensive security packages across Swansea, and how we can tailor our provisions to suit your needs.
CAF
ProFM Group have been awarded the security contract for our new £32M facility here at Newport. When the facility was opened by HRH Prince Charles, there were a number of VIPs on this day, and the ProFM team worked closely with the Royal Security Team to make the day run smoothly.
CAF Case StudyWorking closely with ProFM as your security company in Swansea means you’ll have access to our security experts and comprehensive packages of security services.
Tailored Solutions
Every security package we build is drawn from your site plans and a full risk assessment, whether you operate from the SA1 Waterfront or the Enterprise Park.
Licensed Security Professionals
All our Swansea-based security personnel hold a current SIA licence and have been fully vetted to BS:7858 standard with additional DBS checks for officers deployed to schools.
Rapid Response Service
We have an average officer-on-site time of just 30 minutes for every site across Swansea, thanks to a network of locally-based officers with knowledge of Swansea’s road network, backed by 24/7 coordination from our National Operations Centre.
An Evolving Partnership
As your business grows or your security profile evolves, we can scale and adapt our security services around you. We work with customers as a long-term security partner.
Strong Criminal Deterrent
As well as providing a rapid response service, our guards provide a cost-effective deterrent for criminals with a physical presence, often stopping opportunistic incidents before they happen.
An Expansive Security Catalogue
With more than 30 years as a leading security company, we’ve built an enviable range of security services that cover all scenarios involving both manned and security-led deployments.
Retail Security
With a shoplifting rate 34% above the national average, Swansea's retailers along Oxford Street, The Kingsway, and the Quadrant Shopping Centre need retail security that reduces loss and protects staff.
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Construction Site Security
Swansea's regeneration projects, like the Castle Gardens, create high-risk environments that need round-the-clock construction site security, whether manned guarding or autonomous temporary surveillance.
View Construction Security
Logistics & Distribution Security
Access control, gatehouse security, overnight manned guarding, and mobile patrols provide comprehensive transport and logistics security for warehousing and distribution premises along the wider South Wales logistics network.
View Logistics Security
Corporate & Office Security
Office and corporate security combines client-facing concierge-led guarding with access control and CCTV for the professional services and tech firms establishing themselves across the city.
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Hospitality & Events Security
Martyn’s Law-ready events and hospitality security, including SIA-licensed door supervisors, crowd management, and mobile patrols for Swansea's licensed venues.
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Education Security
Purpose-built education and school security that meets the needs of establishments from university campuses to secondary schools and academies, including DBS-checked static officers, biometric access control, AI-augmented CCTV monitoring, and bespoke event security.
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Manufacturing & Industrial Security
Manufacturing security requires a comprehensive mix of manned and tech-led security. Our services include mobile patrols, canine handlers, access control, and permanent or temporary CCTV for Swansea's manufacturing and industrial premises.
View Manufacturing Security
Vacant Property Security
Vacant property security places unique pressures to not only prevent trespassing or opportunistic crimes, but also reduce liability risks. We provide manned guarding, VPOD intruder alarms, and temporary CCTV for Swansea's vacant commercial units and transitional development sites.
View Vacant Property SecurityStill unsure if ProFM possess the credentials and capabilities to deliver the security solutions you need in Swansea? Check out a selection of our most frequently asked questions.
Still got a Question?Yes. Our network of locally-based officers across Swansea and the wider South Wales area can mobilise quickly. In most circumstances, we can have SIA-licensed security personnel on site the same day. Whether you have been let down by another provider, experienced an unexpected gap in coverage, or need a response to a fast-moving security incident, we can respond without compromising on standards.
Our average officer-on-site response time across Swansea is 30 minutes. That is supported by our network of locally-based security officers with knowledge of routes including the A483, A4067, and M4 corridor, and real-time coordination through our National Operations Centre, which operates 24 hours a day, 365 days a year. For technology deployments, our NOC can also issue an immediate audio warning and escalate to the emergency services when required.
ProFM Group is the SIA’s #1-ranked security company in the UK, a position held for five consecutive years, and a member of the ACS Pacesetters, representing the top 15% of SIA-approved contractors. Our technology installations are certified to NSI Gold standard, and we hold Paxton Gold accreditation for access control and intruder alarm systems. We are also Constructionline Gold-accredited and SafeContractor-approved.
Still got a Question? (Contact Us Page)
South Wales Police recorded 1,899 shoplifting offences in Swansea in the 12 months to January 2026, producing a rate of 9.54 per 1,000, well above the national figure.
Swansea’s possession of weapons CrimeRate Index has risen from 0.83 to 1.67 times the national average over a three-year period, a 101% increase that places the city above the England and Wales benchmark.
Swansea ranks 18th out of 99 cities in England and Wales for public order crime, with a rate 72% above the national average.
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