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The scale and pace of construction and commercial activity Sunderland is experiencing, from Riverside Sunderland and its £680m in public and private investment, to the Crown Works Studios development in Pallion, means the demand for a reliable security company spans active development sites, retail premises, commercial offices, and the city’s established port and logistics corridor simultaneously.
Our SIA-licensed security guards cover Sunderland city centre, The Bridges shopping centre, Roker seafront, the University of Sunderland’s City Campus, Washington business parks, and the Wearside industrial corridor. For clients who need coverage across multiple Sunderland premises, our mobile patrol services provide a verified, timed response at each site. Officers use their knowledge of the A19, A1231, Queen Alexandra Bridge, and the Wearmouth Bridge crossings to maintain a 30-minute average response time across the city.
Every patrol is logged and coordinated through our NOC, which operates 24/7/365 and maintains live awareness of officer positions and site assignments across all Sunderland deployments.
Our CCTV installations in Sunderland are certified to NSI Gold standards, covering permanent systems for commercial, retail, and hospitality premises alongside temporary deployments for construction sites and outdoor events.
Every CCTV system works as a standalone deterrent and as an integral layer alongside manned security guards, with camera feeds monitored 24/7 through our NOC. Where an alarm is triggered, a licensed officer responds directly.
Our access control installations are Paxton Gold-accredited, covering door entry, visitor management, and intruder alarms for commercial properties across the city. For active construction sites, premises with no fixed electricity infrastructure or where a permanent security presence isn’t needed, we deploy solar CCTV towers, VPOD, and ProEyez AI-assisted perimeter detection, all operational within hours and requiring no mains connection.
If you’re not already compliant with the stricter security guidelines in Martyn’s Law, which passed through Parliament this year, you have until 2027 to comply if you’re a qualifying venue. ProFM already operates to this standard across all event security deployments, covering the risk assessment, planning, and operational requirements formalised in the legislation.
For an area like Sunderland, with a year round demand for experienced event security at scale thanks to venues like The Stadium of Light and Sunderland Empire on High Street West, our event security keeps you compliant and protected.
Our teams cover the full operational scope, from risk assessment, access control, ticketing checks, crowd management, bag screening, car park control, and WAVE (Welfare and Vulnerability Engagement)-trained officers for incidents involving vulnerable attendees.
If your risk profile changes unexpectedly we’re able to deploy additional guards quickly.
SIA-licensed security guards placed at Sunderland commercial properties, retail sites, construction sites, and industrial premises. All officers are locally based, vetted to BS7858, and briefed on your specific site before their first shift.
Regular, timed mobile patrols across Sunderland city centre, Riverside Sunderland, Washington business parks, and the Wearside industrial corridor. Each patrol is logged and reported through our NOC.
Sunderland clients can assign ProFM as their nominated keyholder. Our SIA-licensed officers respond to alarm activations through our alarm response service. A lock and unlock service can also be added for regular opening and closing of your premises.
Front-of-house security for Sunderland’s commercial office developments, seafront hotels, and managed residential buildings. Officers are trained in access control and visitor management.
NASDU-accredited canine handlers for perimeter patrols, open-site security, and events in Sunderland where a dog team provides a demonstrable deterrent that can be deployed alongside static or mobile teams.
NFCC and FSE compliant waking watch services for Sunderland residential and mixed-use buildings awaiting cladding remediation. Officers patrol continuously and are briefed on the building’s fire evacuation plan before deployment.
NSI Gold-accredited CCTV installation for Sunderland commercial and retail properties. AI-assisted camera systems are monitored through our NOC via our CCTV monitoring service, with officer-backed alarm response rather than automated notifications. We also offer standalone monitoring for sites with existing camera infrastructure.
Solar CCTV towers, VPOD, and ProEyez AI detection for Sunderland construction sites and short-term commercial operations. Systems are operational within hours and require no mains connection. See all temporary security systems.
Find out how we’ve already protected countless premises across the region, and how we can deliver a tailored solution that’s designed with you in mind.
Lloyds Transport
ProFM is an amazingly caring company. I truly feel like a person rather than a number, and they’re always on call if ever I need anything. I wouldn’t hesitate to recommend ProFM!
Lloyds Transport Case Study
Avery Dennison
A major player in labelling, packaging, and printing solutions, Avery Dennison required a security solution that was as robust and innovative as the brand itself. Since their initial enquiry, we’ve delivered a comprehensive approach to gatehouse security, offering an expert presence that helps control traffic flow, monitors paperwork, and checks driver documentation.
Avery Dennison Case Study
Hotel Chocolat
As one of the UK market leaders in luxury chocolate, Hotel Chocolat have quickly become synonymous with both that signature creamy texture and their high-impact, groundbreaking social initiatives. We’re thrilled to have been their security partner over the last 9 years, offering the bespoke levels of support that a brand like HC demands.
Hotel Chocolat Case StudyFor 30 years we’ve built our reputation on the principle that security is designed around the specific requirements of each client and each site.
Tailored Solutions
No two Sunderland businesses face identical risks. We assess each site individually and structure a security package that reflects your actual profile and security needs.
Licensed Security Professionals
Every officer deployed in Sunderland holds a current SIA licence and has been vetted to BS7858 before being placed on any contract.
Rapid Response Service
Our locally-based Sunderland teams maintain a 30-minute average response time to security incidents, using expert knowledge of the A19, A1231, and Wearside crossings to reach any site across the city. Every response is coordinated through our NOC, which operates 24/7/365.
An Evolving Partnership
Security requirements change as businesses grow, move premises, or expand into new phases of development. We review active security arrangements at agreed intervals, and clients have a direct account contact who can action changes without going through a call centre.
Strong Deterrent To Criminals
Visible, professional security personnel reduce the likelihood of an incident occurring. Our officers are trained to operate as a deterrent first, with clear protocols for when to intervene, when to observe, and when to contact the police or NOC.
An Expansive Security Catalogue
With 30 years experience in the private security industry, we’ve built an enviable catalogue of security services that includes manned guarding and AI-backed technology packages for a range of industries.
Retail Security
Our retail security officers are trained in loss prevention and conflict management across The Bridges, the Villiers Street corridor, and Holmeside. We also deploy store detectives for covert operations where organised retail crime is the primary concern.
View Retail Security
Construction Site Security
Sunderland's ongoing residential and commercial development across the city require static guarding and temporary CCTV for plant, materials, and access points. We hold Constructionline Gold accreditation.
View Construction Security
Logistics & Distribution
Our logistics and distribution security teams are experienced across both portside and inland distribution environments across Tyne and Wear providing gatehouse control, vehicle access management, and overnight mobile patrols.
View Logistics Security
Corporate & Office Security
Our corporate security teams are deployed across office campuses and managed business parks throughout the city for business that need access control, reception management, and out-of-hours mobile patrols.
View Corporate Security
Vacant Property Security
ProFM provides SIA-licensed inspections, temporary CCTV deployment, and alarm response services to protect vacant property and assets between occupation.
View Vacant Property Security
Hospitality & Events Security
Hospitality security teams cover crowd management, access control, and licensed door supervision across events of all scales.
View Hospitality Security
Education Security
The University of Sunderland's City Campus and St Peter's Campus, Sunderland College, and the city's network of schools and academies require access control, out-of-hours mobile patrols, and alarm response across term and holiday periods.
View Education SecurityYes. ProFM maintains a pool of locally-based SIA-licensed officers across Sunderland and Tyne and Wear who can be deployed at short notice for urgent security requirements. Our NOC operates 24/7/365 and can begin the mobilisation process immediately on receipt of a confirmed instruction. Whether you’re in the city centre, Roker, Washington, or further out towards Houghton-le-Spring, we can have officers on site within 24 hours for most requests.
Our 30-minute average response time applies across Sunderland and the surrounding Tyne and Wear area. All responses are coordinated through our National Operations Centre, which operates 24/7/365 and maintains live awareness of officer positions and site assignments. Response time is measured from the point of NOC notification to officer arrival on site.
Every officer deployed in Sunderland is SIA-licensed and vetted to BS7858 before their first shift. Officers receive ongoing training through ProFM’s dedicated online training platform, covering site-specific briefings, conflict management, emergency first aid, and compliance updates. Our ACS Pacesetters accreditation – placing ProFM in the top 15% of SIA-approved contractors – reflects the consistency of our vetting and training processes. View our full accreditations and partner certifications.
Still got a Question? (Contact Us Page)
Shoplifting in Sunderland runs at 1.59 times the national average, with 3,395 offences recorded in the 12-month period ending January 2026 at a rate of 11 per 1,000 people.
Burglary in Sunderland carries a CrimeRate Index of 1.48 times the national average, from 1,397 offences in the 12-month period to January 2026 at a rate of 4.67 per 1,000 people.
Criminal damage and arson in Sunderland runs at 1.52 times the national average, from 2,887 offences in the 12-month period to January 2026 at a rate of 9.57 per 1,000 people.
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