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With a £4.2billion North East Devolution Deal and a city economy forecast to grow by 2028 with life sciences and tech driving rapid growth, Newcastle is a city on the up. But with expansion and change comes unique security requirements that need a visible, adaptable security service that can keep up.
ProFM Group’s SIA-licensed security guards and mobile patrol officers work across the full scope of Newcastle’s commercial and cultural footprint. That covers static guarding for the retail and hospitality outlets along Northumberland Street and Grey Street, mobile patrols serving the logistics corridors along the A1 and A19 junctions and concierge-led services for the corporate offices at Cobalt Business Park and Stephenson Quarter development, among other services.
Our security services in the North East, including Newcastle, include fully SIA-licensed officers who are strictly vetted to BS7858 standards. And everything is coordinated carefully from our National Operations Centre, which is active 24/7/365.
All this means we’re able to provide you with an average officer-on-site time of just 30 minutes.
Every system we build is designed from your unique site plans and based around your exact risk profile. For permanent installations, that might mean a monitored CCTV network for a retail unit along Northumberland Street or an intruder alarm system for a manufacturing facility in the Newburn Riverside industrial estate.
If you only need temporary security or have no fixed infrastructure, we can install solar CCTV towers, VPOD intruder alarms and ProEyez AI perimeter security that provides complete coverage of your site with a connection to our NOC through a worldwide SIM.
All systems are ready to deploy quickly and are designed and installed to the highest security industry standards. CCTV installations we carry out in Newcastle are certified to NSI Gold standards, and alarm systems are accredited to Paxton Gold level.
Newcastle is synonymous with crowds and lively events. Not even considering the crowds that descend on St James’ Park, the city draws tens of thousands of people who flock to the city every year to watch a variety of performances and acts at venues like Newcastle City Hall, The Utilita Arena on the banks of the Tyne and The Glasshouse International Centre for Music.
And with Martyn’s Law achieving Royal assent and full compliance expected by 2027 for relevant premises, the need for stricter event security requirements is even higher. At ProFM, we’re already delivering fully compliant services across Newcastle’s busy events calendar.
Our full event security cycle covers initial risk assessment and bespoke security planning, ticket verification, bag searches, crowd management, car park control and full post-event demobilisation. Along with experienced event security staff, our senior teams receive comprehensive, ongoing training in crowd behaviour, conflict de-escalation and Welfare and Vulnerability Engagement practices.
If you’re holding a licensed event or private function, our officers and door supervisors are qualified to manage alcohol service areas.
Working with ProFM as your security company in Newcastle means you’re choosing security services that are built around your needs, sector and risk profile from the ground up, with one of the biggest selections of services built over the last 30 years.
Tailored Solutions
Every security package we build reflects your business or organisation’s risk profile, site layout and sector-specific requirements, so you get exactly what you need.
Licensed Security Professionals
Every officer we deploy across Newcastle holds a current SIA licence and has been thoroughly vetted to the highest BS7858 standards.
Rapid Response Service
Newcastle-based officers with expert knowledge of the local area, backed by 24/7 coordination from our NOC, mean we achieve average officer on-site times of just 30 minutes anywhere in the city.
An Evolving Partnership
We work with customers as a long-term security partner, not just a stopgap. This means that as you grow or your security needs change, we’re able to adapt our services around you.
Visible Deterrent
Having a visible security guard on your premises is one of the best deterrents you can get to stop many crimes from happening in the first place.
An Expansive Security Catalogue
With more than 30 years in the security industry, we’ve developed an array of standalone and complementary services, including static and mobile guarding, technology-led CCTV and monitoring, as well as alarm response, waking watch, canine handlers and event security.
Yes. Our network of Newcastle-based security officers can be mobilised on the same day in most cases to cover unexpected gaps in your security or provide backup if you’ve been let down by another provider.
Our average officer response time across all sites in Newcastle is just 30 minutes on average. This is possible thanks to our locally based officers who have expert knowledge of the local area, and data-led coordination from our NOC.
All our Newcastle security officers hold current SIA licenses and receive ongoing, comprehensive training through our internal training portal, which is regularly updated to ensure all skills remain current. All officers also go through strict vetting to BS7858 standards and DBS checks. This experience is what’s made us a leading security company Newcastle businesses trust.
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Newcastle’s shoplifting rate is now 1.62 times the national average, with 4,127 offences recorded in the 12 months to January 2026, according to Northumbria Police data.
Northumbria Police recorded 610 robbery offences in the city in 2025, nearly 50% above the rate in the rest of the UK.
Compared to the national average of 545 crimes per 10,000 people, Newcastle’s rate of 728 per 10,000 people puts it way above the national average and 15th highest in the UK.
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