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Security Services Gateshead
- The SIA's Official #1 Security Company, Accredited by the ACS
- Gateshead-Based Officers for Rapid, Professional Deployment Across Tyne and Wear
- Bespoke Packages for the Town's Retail, Industrial, Cultural and Events Sectors
- 24/7/365 Coverage Coordinated Through Our National Operations Centre
- Request a Free, No-Obligation Quote From Our Expert Team
Request A Quote
- The SIA's Official #1 Security Company, Accredited by the ACS
- Gateshead-Based Officers for Rapid, Professional Deployment Across Tyne and Wear
- Bespoke Packages for the Town's Retail, Industrial, Cultural and Events Sectors
- 24/7/365 Coverage Coordinated Through Our National Operations Centre
- Request a Free, No-Obligation Quote From Our Expert Team
Facilities Management Trusted By
Highly-Trained SIA Licensed Security Guards in Gateshead
Gateshead holds one of the largest concentrations of shopping floorspace in the country, from the MetroCentre in the west to Trinity Square in the town centre. That level of commercial activity and high footfall attracts opportunity and risk in equal measure. So visible security guards offer a direct response, deterring opportunists before they’re able to act.
Our static and mobile security guards work together. We strategically station officers at fixed points and run scheduled or reactive mobile patrol services across dispersed sites, like the 700 businesses on the Team Valley Trading Estate. Each package is matched to the individual needs of our clients, never from a template.
And our credentials are a testament to our quality. Every locally-based officer is SIA licensed and vetted to BS7858 standard, with ongoing development through ProFM’s online training platform, which ensures all credentials are up-to-date. Their local knowledge means, when something happens, they know the best routes and transport links to get to you quickly.
This is all coordinated by our National Operations Centre – manned and monitored 24/7 – which directs the nearest available officer the moment an alarm is raised or an incident reported. All this gives us an average officer response time of 30 minutes across the whole of Gateshead and the wider North East.
Technology-Led Security & NSI Gold CCTV Systems in Gateshead
Every CCTV installation and engineering job we carry out in Gateshead is certified to NSI Gold standards, with access control and intruder alarm systems accredited to Paxton Gold level. These are the highest benchmarks set by the security industry.
And it ensures parity across every service, so a system designed for a Team Valley office performs to the same high standard as one protecting a retail unit at the MetroCentre.
Our CCTV systems work as standalone solutions or can be paired with manned guarding where you need a more comprehensive mix of technology and physical security. For a small office on the Baltic Quarter, this could mean a simple monitored camera package.
Where fixed power isn’t in place, temporary solar CCTV towers and autonomous detection provide the same high levels of technology security, along with our other mobile options, including VPOD visually verified alarms and ProEyez AI perimeter detection.
All mobile solutions connect to our National Operations Centre through a worldwide SIM for an always-on connection.
Licensed Event Security in Gateshead
The Terrorism (Protection of Premises) Act 2025, known as Martyn’s Law, is now on the statute books, with compliance becoming mandatory for qualifying premises in the 2027 rollout. ProFM already operates to the Act’s standards.
For Gateshead organisers, that removes a compliance worry, and our event security teams hit these requirements as standard.
This is essential for a region like Gateshead with its busy events calendar. The Glasshouse International Centre for Music attracts eight million visitors a year, while the BALTIC Centre for Contemporary Art centres the riverside events scene. Each carries a different risk profile.
And our services are adapted to each scenario, covering your entire event lifecycle. From the initial risk assessment and planning to covering the on-day basics like ticket and bag checks, crowd management and car park control, our guards do it all.
For licensed events, our teams include WAVE-trained officers and door supervisors qualified to manage the alcohol service area. You can build your services around what you need, including having additional guards dispatched to meet actual attendance numbers and even changing your team’s appearance to be more overt or discreet, depending on what you need.
What Security Services Do We Provide in Gateshead
Security Guards
Our SIA-licensed, BS7858 vetted static officers cover Gateshead’s retail, corporate, industrial and logistics premises, all locally based.
Mobile Patrol Services
Scheduled and reactive mobile patrols cover multiple dispersed sites, ideal for multi-building estates like Team Valley and the town’s spread-out commercial properties in need of regular and ad hoc patrols.
Keyholding Services
SIA-licensed key holding and alarm response offer a cost-effective solution with an officer attending your premises within 30 minutes on average.
Concierge Officers
Get a front desk that welcomes visitors and controls access at the same time. Concierge security officers combine a client-facing manner with licensed protection and are well suited to corporate offices or public-facing premises across the town.
Canine Handlers
NASDU-accredited canine handlers bring a presence a static guard alone can’t. Deployed where risk is highest, a dog and handler team covers ground fast, suited to large industrial sites or logistics yards.
Waking Watch Services
Our Waking Watch services are fully FSE and NFCC compliant and available 24/7/365. Ideal for residential and mixed-use buildings without proper fire alarms or where fire safety requires a physical presence.
CCTV Installations
CCTV systems are NSI Gold accredited, AI-assisted and monitored by our central team at our National Operations Centre. All design and installation work is completed based on your site and a detailed assessment.
Clients Success Stories
Find out how we’ve already protected countless premises across the region, and how we can deliver a tailored solution that’s designed with you in mind.
Lloyds Transport
ProFM is an amazingly caring company. I truly feel like a person rather than a number, and they’re always on call if ever I need anything. I wouldn’t hesitate to recommend ProFM!
Lloyds Transport Case Study
Avery Dennison
A major player in labelling, packaging, and printing solutions, Avery Dennison required a security solution that was as robust and innovative as the brand itself. Since their initial enquiry, we’ve delivered a comprehensive approach to gatehouse security, offering an expert presence that helps control traffic flow, monitors paperwork, and checks driver documentation.
Avery Dennison Case Study
Hotel Chocolat
As one of the UK market leaders in luxury chocolate, Hotel Chocolat have quickly become synonymous with both that signature creamy texture and their high-impact, groundbreaking social initiatives. We’re thrilled to have been their security partner over the last 9 years, offering the bespoke levels of support that a brand like HC demands.
Hotel Chocolat Case StudyWhy Choose ProFM?
Choosing ProFM as your security company in Gateshead means you’ll get to benefit from more than three decades of security industry expertise:
Tailored Security Solutions
We start from your floor plan and a full risk assessment so each deployment is matched to what you need.
Licensed Security Professionals
Our SIA-licensed officers are vetted to BS7858 standard and go through strict background checks, including DBS reviews where the contract requires it.
Rapid Response Services
We commit to an average officer-on-site time of 30 minutes across Gateshead, coordinated by our National Operations Centre and delivered by locally based officers.
An Evolving Security Partnership
Your headcount, premises and risk profile will change over time, so you can scale your security requirements easily in line with what you need.
Visible Deterrent to Criminals
A uniformed officer or visible camera is one of the most cost-effective forms of crime prevention available, often stopping opportunistic crimes from happening in the first place.
Expansive Security Catalogue
Over our 30+ years in the security industry, we’ve built a reputable portfolio of security services covering manned and technology security, including concierge and canine security to access control and intruder alarms.
What Sectors Do We Provide Security Services for in Gateshead?
Retail Security
Our retail security combines static guarding, monitored CCTV and store-detective cover for retail units from the MetroCentre and Retail World to Trinity Square.
View Retail Security
Construction Site Security
For schemes like Gateshead Quays and the Metro Riverside brownfield programme, construction security pairs SIA-licensed officers with solar CCTV towers and perimeter detection available around the clock.
View Construction Security
Logistics & Distribution
Every depot in Gateshead along the A1 and A184 presents a potential target. Logistics and distribution security provides gatehouse control, overnight guarding and CCTV for warehousing and distribution premises across Gateshead's transport network.
View Logistics Security
Vacant Property Security
Empty units are a prime target for criminals, but also present a liability risk to you for injury. Manned guarding, alarm response, key holding, VPOD alarms and temporary CCTV provide licensed vacant property security that protects your investment and limits your liability.
View Vacant Property Security
Hospitality & Events Security
Our hospitality security is fully Martyn's Law compliant, offering services like SIA licensed door supervisors, crowd management and mobile patrols.
View Hospitality Security
Industrial & Manufacturing Security
Team Valley Trading Estates hosts around 700 businesses across manufacturing and industry. Our industrial security covers these kinds of sites with mobile patrols, canine handlers, access control and CCTV.
View Manufacturing Security
Corporate & Office Security
Control access and manage visitors without friction. Corporate security combines concierge-led guarding, access control and CCTV for the office developments across Team Valley and the town centre.
View Corporate SecurityFrequently Asked Questions
Common questions about security in Gateshead, answered by ProFM experts.
Still got a Question?Yes. Our network of locally based officers across Gateshead mobilises quickly. In most cases, they can be on your site on the same day you enquire, or the following morning. If you need a more organised handover, for example, if you’re coming to us from another provider and need to avoid a break in cover.
Our officer-on-site response time is 30 minutes on average. That’s supported by locally based officers who know the town’s road network and real-time coordination through our National Operations Centre, which runs 24 hours a day, 365 days a year.
ProFM is the SIA’s #1 ranked security company, a position held for five straight years and a member of ACS Pacesetters, the top 15% of SIA-approved contractors. Technology installations meet NSI Gold standard, while access control and alarm systems carry Paxton Gold accreditation.
Still got a Question? (Contact Us Page)
Gateshead's Key Crime Statistics
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Shoplifting a rising concern
Northumbria Police logged nearly 2,000 shoplifting offences across Gateshead in the 12 months to April 2026, 1.31 times the national average.
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Robbery trending up 41% over three years
Robbery across Gateshead is rising against the wider trend, up more than 40% over three years to April 2026.
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Burglary up 42% in three years
With 751 burglary offences recorded over the latest 12-month reporting period, the crime type is at 1.18 times the national average and 42% higher than three years ago.
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