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Urmston Group Practice

Cleaning Case Study

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Cleaning Case Study

Facilities Management Trusted By

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Urmston Group Practice Case Study Background

The Background

On the outskirts of the thriving Manchester City Centre, Urmston Group Practice finds itself in one of the city’s commuter towns, Urmston. With the GP lodged in one of the more residential areas of the town, it naturally sees an influx of patients and visitors daily, alongside a regular stream of people visiting neighbouring businesses.

With its proximity to a large city and its central nature in Urmston itself, the Group Practice naturally needs a cleaning solution that’s as robust as the practice itself.

Urmston Group Practice Case Study Challenge

The Challenge

As you’d imagine with such a popular clinic, the hygiene demands were substantial. Couple that with the stringent nature of medical cleaning as a whole, and it becomes abundantly clear the issues that Urmston General Practice faced before approaching ProFM.

They’d also previously considered using in-house cleaners for the job, but quickly realised that the cleaning requirements of the surgery were too big and that external support would be needed to maintain the quality that patients had rightly come to expect.

Urmston Group Practice Case Study Solution

The Solution

We’ve been able to deploy highly effective, well-trained cleaners that fully understand the demands of medical cleaning. That’s one of our key remits here at ProFM– we’re able to provide cleaners that not only understand the demands of medical cleaning but can deliver it on a consistent and CQC-compliant basis.

One of the key stipulations for the General Practice was a flexible schedule, especially given that the surgery is open as late as 6:30 pm daily. We’ve customised our solutions to fit comfortably around those hours.

Urmston Group Practice Case Study Results

The Result

The results have been impressive, to say the least. While Urmston General Practice has always been a well-received practice, the cleaning services have served to elevate that to the next level and provide a better-rounded picture of healthcare in the town.

That’s reflected in the reviews the practice has received, with patients and visitors praising the levels of cleanliness, safety and pleasantness of the environment.

UK Wide Coverage

Exceptional Quality Service

Fully CQC Compliant

Detailed Cleaning Audits

Tailor-made Cleaning Solutions

Rigorous Staff Training Processes

Competitive Rates

Your Sector Our Service

As a leading provider of tailored facilities management and cleaning services in the UK, we take pride in delivering comprehensive solutions to businesses UK wide. Whether supporting essential public services or maintaining large-scale sites like shopping centres and warehouses, we design customised service packages to meet the unique needs of each client. Our commitment to quality and attention to detail ensures we deliver exceptional results, helping your business operate smoothly and efficiently while maintaining a safe, clean, and professional environment.

We have been using ProFM since moving into our premises in 2015. They have always been professional and dealt with any issues in a timely manner.

Charlotte Potts
Practice Manager
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