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As a leading security company serving across Worcester, ProFM provides professional long or short-term security cover delivered by regional teams and centrally managed through our national operations centre to ensure 24/7 Security Coverage.
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As a leading security company serving across Worcester, ProFM provides professional long or short-term security cover delivered by regional teams and centrally managed through our national operations centre to ensure 24/7 Security Coverage.
Facilities Management Trusted By
Worcester is a tale of two halves. It offers both a slice of the West Midlands of old that combines Tudor-fronted architecture along Friar Street and the monolithic Glover’s Needle, and cutting-edge, continent-leading modernity in The Hive and the lakeside County Hall. But while the historic may meet the contemporary, it’s not to say that security should stay in the past. We’re committed to delivering a fully 21st Century approach to security for both of those halves, combining local knowledge in our roster of Worcester-based security officers with robust, national oversight from our National Operations Centre (NOC) to deliver an all-encompassing approach to securing your city.
That’s a central pillar that we feel sets us apart, and that allows us to deliver a security solution that’s built around Worcester’s key challenges and grounded in the expertise of the people we employ. Those local operatives make exceptional use of the city’s roads – the M5 that hugs Warndon and Red Hill, the A44 at the foot of the city, and key through routes like the City Walls Road and Croft Road by the Severn – to deliver a knowledge-driven, expert security service in Worcester.
At ProFM Group, our People First approach ensures that we’re able to deliver a first-class security service wherever it’s needed, and always with the right authority. That’s particularly true of our security personnel, who are all fully licensed by the Security Industry Authority (SIA) and local to the Worcester area to ensure they understand the problems you face, and how they can contribute towards solving those community issues. They’re centrally overseen and coordinated by our National Operations Centre (NOC) to ensure we’re able to deploy intelligently across the city.
It’s that People First approach that’s also meant we’ve been able to recognise skillsets and expertise to create sector-specific teams who can address some of Worcester’s more entrenched problems. Whether that’s complete solutions designed for the city’s international enterprises at the Worcester Six, single guard options for city centre retailers at Cathedral Square or Crowngate, or overnight coverage for building projects at Shrub Hill, we’re on hand to support.
Surveillance and monitoring have experienced a significant renaissance in recent years, and especially so with the integration of AI technology. That’s something we’ve been quick to harness as part of our approach to security here at ProFM Group, delivering bespoke, cutting-edge packages designed around your business. That’s underpinned by our NSI Gold accreditation, which certifies all of our installations and engineering work to the highest possible standards.
Coupled with our National Operations Centre (NOC), which offers round-the-clock monitoring for all of our security tech, it’s an ideal choice for businesses across the Worcester area. Whether that’s a temporary package for construction works like the new housing estate at Hopfields, or a fully-fledged end-to-end system for large-scale corporate HQs on the Worcester Six or Worcestershire Parkway, we’re able to deliver a truly comprehensive and sector-specific solution.
Budget is always a major consideration when it comes to planning your security solutions, and it’s reassuring to know that your security partner can accommodate that. ProFM Group blaze a trail in that, delivering ultimate affordability without compromising on quality or availability, with rapid-response services provided by fully SIA-licensed, Worcester-based officers. That’s available 24 hours a day, 365 days a year, and supported around the clock by trained professionals in the National Operations Centre (NOC).
Perhaps one of the biggest advantages of choosing ProFM Group’s keyholding services in the Worcester area is that it’s adaptable to the area’s diverse landscape of businesses. Whether that’s keys, fobs and access codes for a major industrial facility on the trading estates at Warndon or Blackpole, or shutter keys for retailers at Chapel & Friary Walk or along Worcester’s High Street, we can deliver a fully adaptive solution.
Time is often of the essence in any security solution, especially those that hinge on responsiveness and incident response. We’ve been quick to recognise that, and developed strategies as part of our approach to mobile security in Worcester, all of which revolve around the expertise and round-the-clock availability of our locally-based security professionals. Couple that with our always-available National Operations Centre (NOC) for comprehensive guidance and oversight, and we can deliver a Worcester-wide service.
It also means we can effortlessly navigate the city to deliver an average response time of just 30 minutes, whether that’s an alarm activation at Cornmeadow Green or a trespassing concern towards the south of the city in St. Peter’s or Barneshall. Our NOC coordination also enables us to circumnavigate traffic hotspots at places like The Tything or the roundabout at Cripplegate Park through a combination of that and local officer knowledge.
Renowned for its Cathedral overlooking the Severn that now doubles as a concert venue for classical and contemporary alike, Worcester’s events scene is rooted in its history, especially in demonstrations from The Sealed Knot at the eponymous Castle and more tried-and-true options like the city’s Victorian Fayre. But while historic in nature, the issues those events face are far more modern in scope and require a more refined approach to security.
That’s what we deliver at ProFM Group – licensed, trained event security professionals as part of a package that’s tailormade for your celebration, your venue, and your guestlist. From officers stationed at the entrance equipped with digital ticketing solutions, to crowd management solutions ideal for events like Ladies Day at the Racecourse, ProFM Group are the trusted events security partner in Worcester.
Equally bespoke solutions for professional cleaning in this historic city, inclusive of medical, retail, industrial, and office cleans.
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Centralised, bespoke solutions for soft facilities management in the Worcester area, combining security, cleaning and other in-demand options.
View All Facilities Management Services
Sleek, modern solutions designed to offer sophisticated security technologies for Worcester’s businesses, including CCTV and access controls.
View All Electronic Security ServicesChoosing ProFM Group for your security services in Worcester means you’ll benefit from a range of expertise, including:
Tailored Solutions
All of our security packages are designed with our individual client in mind, and built to match your unique risk profile.
Licensed Security Professionals
Every officer we deploy across Worcester is licensed by the Security Industry Authority (SIA) and vetted in line with BS:7858.
A Rapid Response Service
With our comprehensive knowledge of the area and its interlinked network of roads, our average officer-on-site time is just 30 minutes.
An Evolving Partnership
As your business grows, you need a security provider who grows alongside you, and that’s exactly what ProFM bring to the table.
Strong Deterrent To Criminals
Our officers aren’t just there to protect – they act as one of the most effective criminal deterrents, whether that’s static or mobile.
An Expansive Security Catalogue
Over the last 30 years, we’ve built up an extensive portfolio of security services, including canine handlers, Waking Watch services and security concierges.
Hear from some of our esteemed clients across the Worcester area, and see how we’ve delivered tailored solutions.
Lloyds Transport
ProFM is an amazingly caring company. I truly feel like a person rather than a number, and they’re always on call if ever I need anything. I wouldn’t hesitate to recommend ProFM!
Lloyds Transport Case Study
Connexus Homes
Fire safety has, since the Grenfell disaster, taken on an entirely new level of importance. That’s especially true for residential properties, and with Connexus Homes reaching out, ProFM were quick to mobilise. Our decisive rollout saw us respond rapidly, with 8 highly trained operatives on site in just 4 hours from that first contact.
Connexus Homes Case Study
MedExpress
officers outfitted in corporate attire, and unlimited support from our National Operations Centre.
MedExpress Case Study
UBT
Dan Haughton
We have used Churchill and now ProFM for a number of years. Interaction is good and our needs have been fully covered definitely the best Security company we have used.
UBT Case Study
Rooftop Housing Group
Lisa Nicholls
It's been very easy to work with you all at such short notice. It's also been delightful to hear such positive feedback from colleagues and the Extra Care Team on both security guards in place.
The Haven
We have a great working relationship with ProFM who provide us with an overnight security and concierge service, supporting high risk and complex accommodation services. We find the team to be proactive, supportive and flexible to our needs, which do sometimes change without notice. They are proactive in working with us to continually improve the service and relationship between our teams. This has a direct positive impact on our service users who feel safe and supported as a result.
The Haven Case StudyLearn more about what we’re able to offer as part of our security services in Worcester, and what makes them the ideal choice.
Still got a Question?Yes. ProFM Group have an extensive roster of specialised concierge security officers available in the Worcester area, particularly given the city’s heritage and reputation for the refined. These security professionals are an ideal blend of both SIA-licensed security and customer-focused expertise, positioning them perfectly for some of the area’s most well-known and high-end establishments, like the Guildhall, Greyfriars House, or the Tudor House Museum on the corner of Union Street and Friar Street.
All of our security professionals – whether that’s a single day of coverage, or a more long-term partnership – are fully licensed by the Security Industry Authority (SIA), and have passed ProFM Group’s stringent screening and vetting checks before they’re deployed to your premises. They’ll also have completed a basic DBS check and have additional training in emergency first aid.
Alongside that, we take our training a step further, in both our Operational team involvement (providing specific, on-site instructions and guidance) and our extensive library of online, CPD-certified courses. It’s an essential part of the calibre of officers we provide, and what we feel truly helps set us apart from the competition.
Yes. A cathedral city that wears its historic credentials on its sleeve, Worcester naturally has a massive collection of listed buildings, ranging from more notable examples in Worcester Cathedral and The Old Palace to properties along St George’s Square and The Tything. We can offer comprehensive, nuanced solutions to account for the specific regulations around listed buildings, including specialised security officers, non-intrusive and bespoke solutions for CCTV and surveillance, and a more careful approach for lock and unlocking that takes into account the delicacy that’s needed.
We do. While we would always advise planning your security measures well in advance, we can react rapidly, thanks to our local network of trained, on-hand security officers. In the majority of circumstances, we can have a trained and SIA-licensed officer at your site on the same day.
No, but all of the security guards and personnel we provide are based in and around the Worcester area, and are coordinated centrally in real time by our National Operations Centre (NOC). We do not currently have any plans to open an office in the area, but rest assured that every officer we provide is based locally and able to be on your site at a moment’s notice.
Worcester is in a state of flux, with new developments like the Worcester Six and Shrub Hill Quarter offering a glimpse into the future of this historic city. With that in mind, we’ve developed a comprehensive package of temporary security technology that’s built for the changing nature of construction and infrastructure projects. That includes:
That all comes in addition to our experienced, trained security professionals who offer that round-the-clock physical presence that’s so often a necessity for construction projects.
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