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Invest in our specialist loss prevention officers to ensure a safe and successful retail store.
Invest in our specialist loss prevention officers to ensure a safe and successful retail store.
Facilities Management Trusted By
Our dedicated and highly trained security detectives have been providing retailers with unbeatable protection for over two decades. With coverage across the entire UK, we rank as the #1 ACS-Approved Contractor, deploying our exceptional security services across the country.
With these credentials, you can rest assured that your retail business will be protected from shoplifting and criminal damage by our able officers. We boast a customer retention rate of 95%, which is a testament to the quality and reliability of our service, giving your stock and staff the protection they deserve.
Many criminals of today have become smart, committing their offences in blind spots to avoid being caught by staff, or using another perpetrator to distract sales assistants. This is an ever-present threat for retailers, as a spate of well-planned thefts can seriously harm the revenue and overall prestige of a store.
Our retail store detectives are the ideal solution. Whether you’re seeking a plain clothes officer to blend in with the crowd and catch the sneakiest of thieves, or an officer in standard uniform to monitor surveillance and present a striking visual deterrent, we have the training and expertise to preserve your retail revenue.
All of our officers are fully licensed with the SIA and vetted for a minimum of 5 years, meaning they have the skills and character that makes them suitable for loss prevention. They will possess an SG-license at a minimum, and often also have Door Supervisor and CCTV Monitor licenses.
In every instance, we aim to provide an officer who has substantial experience in the retail industry, and will know the telltale signs that indicate an attempted offence. This instinct is something that is developed over years of service, and by supplying personnel with this impulse, we ensure your store is completely covered by our vigilant officers.
Our detectives are nothing if not adaptable, and will take immediate action upon discovering a crime on your premises. They will note down details of the offender and offence, report the situation to the emergency services, assist the police with apprehension, and even confront the lawbreaker to put a stop to their activity.
Additionally, our detectives can wear bodycams to acquire visual evidence of said offence, aiding any prosecutions and deterring further crimes, while incident reports can be logged to keep a meticulous record of offences that have occurred in the store.
Here at ProFM Group, we’re exceptionally proud to offer a diverse range of security services and solutions for businesses up and down the UK. From our expertly trained security officers, to sophisticated electronic security solutions, we’re able to provide a robust, tailor-made suite of security services no matter what you do.
Find out what our clients have thought of using our exceptional security services by reading the following testimonials.
Office and Facilities Manager
For Anyone looking for a company that values its customers and strives for excellence in every interaction, I would strongly recommend ProFM Group. The team is always prompt, friendly and professional.
As one of the UK market leaders in luxury chocolate, Hotel Chocolat have quickly become synonymous with both that signature creamy texture and their high-impact, groundbreaking social initiatives. We’re thrilled to have been their security partner over the last 9 years, offering the bespoke levels of support that a brand like HC demands.
Hotel Chocolat Case Study
Bromley Old Town Hall
"Security are a critical part of the team, I go home on an evening and am happy and confident that everything is ok. We have a very successful relationship with ProFM and will be working with them for a long time"
Bromley Old Town Hall Case Study
One of Lancashire’s largest and most celebrated culinary festivals, we were thrilled to offer an extensive event security solution for the Clitheroe Food Festival. Now in its 10th year, the festival has only seen a boom in its popularity in recent years, and with rising visitor numbers, ProFM were able to adapt alongside the ever-popular festival.
Clitheroe Case StudyProFM Group are in the distinguished position of being the number one ACS-Approved Contractor in the UK. This is a testament to our high-standard of security solutions, with all our personnel being fully SIA-licensed and undergoing a 5-year vetting process to assess their character.
Our core virtues are Humility, Passion, and People First, and we aim to follow these principles with everything that we do, which distinguishes us from the competition and contributes greatly to our service excellence.
Our retail detectives have in-depth training to instruct them in every aspect of retail security. They can handle a broad range of responsibilities, including keeping oversight of your aisles, monitoring suspicious individuals, gathering evidence of committed offences, recording any criminal incidents, and patrolling vulnerable areas of your store.
Whatever their task may be, our detectives act subtly but precisely, and always conduct themselves with the highest degree of professionalism.
Not at all. Our team have secured a diverse range of stores, spanning from smaller boutique shops or jewellery stores to massive multi-floor supermarkets.
For every assignment, we organise a security solution package that addresses your most important areas of concern, regardless of the size or layout of the premises. With some stores requiring multiple or layered security measures, we bring the same dedication to keeping your retail premises secure.
Our officers are available day and night, even on holidays, to ensure the safety of your premises. Furthermore, our communications centre operates 24/7/365 to ensure comprehensive coverage.
This is all in an effort to make security as convenient as possible for you, as we recognize that every business will require different security services at different times. The shape of your schedule and coverage will therefore be entirely down to you.
The ideal number of CCTV cameras is not standard, as achieving full coverage of your retail store depends on various factors, including the size of the store, the number of entry points, potential blind spots, and the layout of the aisles.
Upon reaching out to us, our professional team will guide you through the process, discussing the necessary number of CCTV cameras and their strategic placement to ensure total coverage of your shop floor.
