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Waking Watch services are of crucial importance for properties that lack proper fire safety infrastructure. ProFM delivers a complete suite of rapid-response, accredited fire safety solutions, all fully in line with NFCC and SEG guidance. This includes 24/7, trained fire wardens prepared to detect risks, raise alarms and lead safe evacuations.
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Waking Watch services are of crucial importance for properties that lack proper fire safety infrastructure. ProFM delivers a complete suite of rapid-response, accredited fire safety solutions, all fully in line with NFCC and SEG guidance. This includes 24/7, trained fire wardens prepared to detect risks, raise alarms and lead safe evacuations.
Facilities Management Trusted By
With a Waking Watch package from ProFM Group, we navigate the latest guidelines from the Institute of Fire Engineers (IFE), the National Fire Chiefs Council (NFCC) and the FSE Regulations to ensure you’ve got the exact solution your property needs.
Dedicated Account
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UK Wide
Coverage
Services Available
24/7/365
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Rapid
Response
Highly Trained
Experts
95% Customer
Retention Rate
Bespoke Tailored
Solutions
#1 In The ACS
Rankings
In accordance with the Simultaneous Evacuation Guidance (SEG), ProFM customise every Waking Watch service we provide to suit the unique demands of your property. From tower blocks to mixed-use buildings, we customise coverage and evacuation protocol to your layout and resident profile.
Every ProFM fire warden is trained, NFCC-compliant and equipped with site-specific procedures. Our Waking Watch specialists have an up-to-the-minute understanding of all the relevant fire safety guidelines from the government.
When your Waking Watch does come to an end, ProFM are your trusted partner going forward, with solutions available for fire alarm and extinguisher servicing and maintenance, risk assessments, and emergency lighting.
Here at ProFM Group, we’re exceptionally proud to offer a diverse range of security services and solutions for businesses up and down the UK. From our expertly trained security officers, to sophisticated electronic security solutions, we’re able to provide a robust, tailor-made suite of security services no matter what you do.
As the UK’s leading provider of bespoke, unparalleled-quality security solutions, we’re exceptionally proud to offer complete coverage for the full spectrum of sectors across UK wide. From robust solutions for vital public services, to roving patrols for larger sites like shopping centres and warehouses, we build tailor-made security packages for every client to ensure we meet the demands of you and your business.
Fire safety has, since the Grenfell disaster, taken on an entirely new level of importance. That’s especially true for residential properties, and with Connexus Homes reaching out, ProFM were quick to mobilise. Our decisive rollout saw us respond rapidly, with 8 highly trained operatives on site in just 4 hours from that first contact.
It’s fair to say that, since the Grenfell disaster in 2017, fire safety has taken on an entirely new level of importance. That’s something we’ve built a comprehensive familiarity with, and with our fast-acting and robust mobilisation at Berwick Court in Southwark, we were able to deliver a comprehensive, multi-officer solution at a moment’s notice.
Tailor-Made Solutions
Our solutions are tailored to your specific premises and security requirements, guaranteeing that you’ll receive a personalised, first-rate service each and every time.
Exceptional Security Professionals
ProFM Group are in the top 1% of ACS-Approved Contractors and are SafeContractor approved. Additionally, all our officers are highly trained and licensed by the SIA.
Rapid Response Solutions
A rapid response is vital to protecting your site. With our average response time of 30 minutes across the UK, our officers will attend quickly to resolve any potential or genuine threats.
Comprehensive Range Of Services
Whether you require static guarding, mobile patrols, CCTV, Key Holding or security for an event, ProFM Group offers the right security solution for you and your premises.
Deter Criminals
The presence of security guards provides an effective visual deterrent, turning away potential criminals and shielding your property from vandalism, theft, and other crime.
Keep Costs Down
With our security guards able to adapt and fulfil multiple roles such as concierge duties and conducting risk assessments, you can keep costs down without compromising on vital services.
A Waking Watch involves trained fire safety professionals (usually called Fire Wardens or Safety Officers) conducting patrols of a building 24 hours a day, 7 days a week. They are trained to spot the early signs of fire, raise the alarm to all residents, and coordinate and carry out an evacuation when it’s needed.
This is usually because of cladding issues. A Waking Watch may also be recommended for buildings where a fire alarm is broken or out of service, or has been damaged by flooding or electrical faults.
Trained fire safety professionals conduct regular patrols of your building to monitor for the first sign of fire, smoke or ignition. They are there to coordinate an evacuation and raise the alarm, so residents can get out safely, quickly and effectively.
This will be a recommendation from a Fire Risk Assessment (FRE) conducted by a relevant Fire Safety Service. It’s usually a result of improper or dangerous cladding, which the FRE will alert you to.
This is usually the Principal Accountable Person, or PAP. They will often be a housing provider, an estates or resident management company, a local authority (such as a council or London borough), or a commonhold/freehold association. The PAP is responsible for implementing any measures relating to fire safety, Waking Watch services, and resident engagement.
No. A Waking Watch solution can only be conducted by trained and licensed professionals, and must be completed 24 hours a day. A good Waking Watch solution will have multiple trained professionals on hand at any given time.
All of the services we provide are conducted in line with the latest guidance from the National Fire Chiefs Council (NFCC), their 4th Edition of the Simultaneous Evacuation Guidance (SEG), and the UK Government’s Fire Safety England (FSE) Regulations 2022.
We’re able to deploy a team of trained professionals to your property in 2 hours on average. Many of the buildings in need of Waking Watch are in city or town centre locations, meaning that officers are able to get there quickly.
The maximum length of time you should have a Waking Watch for is 6 months, according to the NFCC’s Simultaneous Evacuation Guidance (SEG). It is intended as a temporary measure before a more permanent solution (like a fire alarm or remediation works) has been completed.
This is dependent on your unique circumstances, the height and size of your buildings, how many buildings you need to cover, and any mitigating circumstances (such as specialist requirements for resident evacuation). Get in touch today to discuss with our experts and to receive a free, no-obligation quote.
