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Keep your guests and your property safe with industry-leading security services from ProFM Group.
Keep your guests and your property safe with industry-leading security services from ProFM Group.
Backed by over 25+ years of expertise in safeguarding a wide array of hotels and guest houses, ProFM are perfectly positioned to deliver high-quality, service-driven security solutions to a diverse range of businesses, premises, and staycation properties.
Each security package we offer is tailored to align with the unique characteristics of your property and situation, ensuring that you receive precisely what you require at a price that suits your budget. We’ll take into account factors like the size of your premises, the timing of your security needs, and any additional requirements, such as security personnel with DBS certificates or specialist first-aid training.
An essential asset in ensuring the security of your hotel, our on-site security personnel offer a comprehensive sense of security for your site, your guests and your business. Strategically stationed throughout your premises, our officers are ideally positioned to ensure the seamless operation of day-to-day activities, as well as throughout the night.
On-site security personnel serve as a highly effective deterrent to potential criminals and trespassers, and with ProFM Group, you can be confident you’re receiving highly trained professionals with extensive expertise. That includes check-in processes and concierge duties, as well as any necessary health and safety procedures, and providing guidance to guests and new arrivals.
Mobile security patrols play a pivotal role in upholding the security of hotels and larger guest properties. They function as a robust and highly effective deterrent against potential threats and offer a swift response to any disturbances that may arise. These routine patrols guarantee the security and integrity of your property’s perimeters, ensuring that any unauthorised intrusions are promptly and suitably addressed.
A physical security presence remains an unwavering safeguard, particularly vital for larger or more extensive premises, such as larger hotels, campsites and caravan parks. Our expert mobile security professionals exercise complete control over site access and maintain vigilant surveillance over every area of your property, and guarantee unparalleled peace of mind.
CCTV is one of the cornerstones of a comprehensive security package, having evolved significantly in recent years to become an essential part of securing your hotel or guesthouse. We couple state-of-the-art technology with our advanced 24/7/365 Communications Centre to ensure extensive coverage across your entire site, with multiple monitoring points able to be seamlessly combined.
CCTV systems enhance your security measures, assuring a prompt and effective response to potential threats. Our highly trained operatives are dedicated to swiftly addressing any disturbances, and are fully prepared to coordinate with emergency services when the situation demands it.
A crucial aspect of strengthening the security of your public sector premises, and guaranteeing absolute peace of mind for you and your guests, is ProFM Group’ key holding and alarm response package. This service adds an extra layer of assurance to complement your existing security measures, and ensures that you retain full control over your site’s ongoing safety.
As part of this package, we securely maintain copies of your property’s keys at both an undisclosed off-site location and, if needed, on-site. Our round-the-clock availability ensures that we can deliver locking and unlocking services tailored to your specific preferences, and that any alarm activations are deal with swiftly and effectively.
Our access control solutions for hotels spans a wide spectrum, from basic ID badges and fobs to cutting-edge biometric scanning and facial recognition. This approach provides not only a technologically advanced and all-encompassing means of securing your premises, but also functions as an early warning system for unauthorised visitors or trespassers.
When integrated with our other security services, such as our exceptional security officers and comprehensive CCTV packages, you can have complete confidence that you’ve implemented all the essential measures to safeguard and uphold the safety of your hotel or guesthouse throughout the year.
Here at ProFM Group, we’re exceptionally proud to offer a diverse range of security services and solutions for businesses up and down the UK. From our expertly trained security officers, to sophisticated electronic security solutions, we’re able to provide a robust, tailor-made suite of security services no matter what you do.
Dedicated Account
Management
UK Wide
Coverage
Services Available
24/7/365
Competitive
Rates
Rapid
Response
Highly Trained
Experts
95% Customer
Retention Rate
Bespoke Tailored
Solutions
#1 In The ACS
Rankings
“I would like to express how professional the ProFM staff deployed to our site have been. Many people have tried to access the site, but have always been deterred by the ProFM team. I couldn’t of wished for a better service. Thank you to the team for all your support throughout the project.”
“ProFM is an amazingly caring company. I truly feel like a person rather than a number, and they’re always on call if ever I need anything. I wouldn’t hesitate to recommend ProFM!”
“ProFM’s UK coverage, high degree of flexibility and experienced senior team have resulted in an excellent level of support across our events. Their approach and drive to really understand our events and the type of team they need to deploy at each venue has ensured that our customers and teams truly have a security team that have their safety and security at the forefront of their approach.”
“Security are a critical part of the team, I go home on an evening and am happy and confident that everything is ok. We have a very successful relationship with ProFM and will be working with them for a long time”
“We appreciate the work ProFM Group has done and thank you for your contribution to the successful management of our emergency provision, through which we were able to provide accommodation and support to these often-vulnerable clients.”
“ProFM Group have been awarded the security contract for our new £32M facility here at Newport. When the facility was opened by HRH Prince Charles, there were a number of VIPs on this day, and the ProFM team worked closely with the Royal Security Team to make the day run smoothly.”
For Anyone looking for a company that values its customers and strives for excellence in every interaction, I would strongly recommend ProFM Group. The team is always prompt, friendly and professional.
Our solutions are tailored to your specific premises and security requirements, guaranteeing that you’ll receive a personalised, first-rate service each and every time.
ProFM Group are in the top 1% of ACS-Approved Contractors and are SafeContractor approved. Additionally, all our officers are highly trained and licensed by the SIA.
A rapid response is vital to protecting your site. With our average response time of 30 minutes across the UK, our officers will attend quickly to resolve any potential or genuine threats.
Whether you require static guarding, mobile patrols, CCTV, Key Holding or security for an event, ProFM Group offers the right security solution for you and your premises.
The presence of security guards provides an effective visual deterrent, turning away potential criminals and shielding your property from vandalism, theft, and other crime.
With our security guards able to adapt and fulfil multiple roles such as concierge duties and conducting risk assessments, you can keep costs down without compromising on vital services.
Encompassing a wide range of environments, locations and premises, the hotel industry is one of the UK’s most prosperous, occupying everything from chic city corners to quaint seaside cottages. Naturally though, with a constant flow of guests, visitors and staff members, hotels are one of the biggest hotspot for criminal behaviour.
A recent report uncovered that hotels see a disproportionate amount of crime, with perhaps the most surprising finding being that theft 3,999 incidents was only the most second prevalent, after violent crime 4589 incidents. And, as the UK’s overall crime rate 75.9 crimes per 1,000 people continues its undeniable rise, securing your hotel becomes ever more essential.
At ProFM Group, we’re proud to offer one of the most all-encompassing suites of security services for the hotel and guesthouse industry. That extends to:
Have a more unique property and unsure whether or not we’d be able to cover you? Get in touch with our expert in-house team who’d be more than happy to help.
Every member of our security team possesses full accreditation and certification from the Security Industry Authority (SIA) and undergoes a comprehensive vetting process spanning a minimum of 5 years. This rigorous procedure stands is a key pillar of our unwavering commitment to delivering services of the highest quality.
We understand the distinct and substantial challenges faced by hotels and guesthouses UK-wide, and we’re well-equipped to supply security personnel with substantial expertise in essential skills, including first aid, conflict management, and collaboration with emergency services, as well as officers with training in concierge services and check-in and -out procedures.
Not at all! With our 27-year history at the forefront of the security industry, we have served a wide spectrum of facilities, ranging from boutique aparthotels and resorts, to huge-scale chain hotels and campsites. Throughout our extensive experience, we have encountered and successfully resolved every security challenge that hotels can bring.
If you have any doubts about our capacity to meet your unique requirements, please don’t hesitate to get in touch with our expert team today. We are more than willing to discuss the extensive array of options available to tailor our services to your specific circumstances, your premises, your guests and your personnel.
While our Head Offices are located in the North West of England, we are committed to providing our services nationwide. We are fully prepared to extend our highly professional service and tailored installations across the entire country, ensuring that you receive the precise level of coverage you require, regardless of your location.
That includes harder-to-reach properties or more secluded cottages and guesthouses, which can often prove a problem for other security companies.
With an unparalleled 27 year legacy in the security sector, we’ve got a well-established track record of providing highly skilled security personnel that are capable of managing a diverse range of responsibilities. These critical duties include:
Our extensive experience and unwavering commitment to excellence guarantee the safety and security of your premises.
Yes! We’re dedicated to offering a 24/7/365 service which guarantees that, no matter when you require security coverage, we consistently uphold the same high standards of professionalism and safety that you anticipate. Our Communications Centre operates round-the-clock, providing uninterrupted surveillance across every part of your premises.
This unwavering coverage extends throughout the year, ensuring complete and continuous security even during major holidays such as Christmas and Ramadan. We’re also available throughout peak season, and able to offer additional officers when you start to experience high volumes of guests.
Determining an exact timeframe for our CCTV installations can be a challenge, but we take immense pride in our exceptional efficiency. Our expert team specialises in completing installations, even for the most intricate CCTV system projects, within a week, and smaller installations can often be accomplished in as little as a day.
This is a critical aspect that we prioritise in our initial discussions with you, ensuring that we create a customised action plan that aligns perfectly with your needs, your team, and the unique characteristics of your premises.
Each of our security packages is thoughtfully crafted to accommodate your specific needs and the unique demands of your facility. This approach takes into account factors such as your budget, specific requirements, and the size of your site. While this personalised approach means we can’t provide an overall price, it guarantees that our services are built to meet your requirements.
If you’d like to gain more insights into our pricing strategies, and explore how we can customise our services to align with your facility’s distinct needs, please don’t hesitate to contact us today!
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With more than 25+ years of experience in securing hotels against the threats they face on a daily basis, we’re the natural choice for the paramount safety and security of your premises, guests and staff.
Get in touch with our in-house experts today and we’d be more than happy to provide a free, no-obligation quote for all your hotel security needs!
Competitive Rates & Quality Services
UK Wide Coverage
The ACS Pacesetter accreditation is awarded to the top 15 percent of all SIA Approved UK security providers.
