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As part of our comprehensive security services, our key holding and alarm response services are available to ensure that your site remains secure 24/7/365. Our SIA-licensed security officers will quickly respond to any alarm or emergency by securely storing a copy of your premises’ keys, ensuring that your site is kept reliably protected out of operating hours.
As part of our comprehensive security services, our key holding and alarm response services are available to ensure that your site remains secure 24/7/365. Our SIA-licensed security officers will quickly respond to any alarm or emergency by securely storing a copy of your premises’ keys, ensuring that your site is kept reliably protected out of operating hours.
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At ProFM Group, we understand that no property is safe without adequate security measures and an experienced team.
With SIA accreditation and remaining in the top 0.1% of private security firms in the UK for the last five years, our specialised key holding and alarm response services are recognised as industry-leading. With our efficient service, you can rest assured that our SIA-licensed guards will provide a reliable solution, rapidly responding to any alarm call to ensure the absolute safety of your premises and immediately alerting the police if there are any signs of criminal activity.
Each security guard and officer is first aid trained and qualified in health and safety procedures, meaning that you’ll have extra protection from our security guard services in emergency situations.
By choosing our officers to keep your premises secure out of operating hours, your organisation will benefit from the following:
Using our key holding and alarm response service means you or your staff never have to attend alarm activations in the middle of the night or enter potentially dangerous situations. Our trained security officers handle all callouts safely and professionally.
Our security officers are available 24/7 and ready to respond to alarm activations promptly. Our rapid response services minimise potential damage from intruders, vandalism, and environmental hazards, such as leaks or power failures.
Choosing us for your alarm response eliminates the need to train or pay in-house staff for out-of-hours response. This way, you can rely on our professional protection at an affordable cost, often far less than hiring additional staff.
When you choose alarm response and key holding services from ProFM, our solutions mean that you benefit from:
All of our security guards are SIA-licensed, ensuring a compliant service.
Officers ready to respond to alarms at any time, on any day.
Officers trained in risk assessment, de-escalation, first aid, and more.
Keys are stored in a secure location with a security presence, CCTV security, and physical security measures.
Officers arrive on the scene in an average of 30 minutes.
Our officers will quickly contact the emergency services if needed.
Find out what our clients have thought of using our exceptional security services by reading the following testimonials.
“ProFM have taken over the CCTV monitoring for 12 of our locations. The team have handled the process smoothly and efficiently, and we are confident that we are in safe hands. There has been consistent communication between us and the National Operations Centre, and they have taken a lot of the pain away from us and our team.”
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Langley Park Resident
“Steve is not only professional, organised and totally running the show here, he’s a wonderful human being with a heart of gold. He makes a difference not just in his administration of Langley Park but in the day-to-day nurturing of our community.”
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One of the UK’s leaders in the supply of alternative energy solutions, Flogas’ innovation has meant they’re constantly expanding and growing. That naturally necessitated a robust security solution, which is exactly what ProFM have delivered for their former National Grid site in the Bristolian suburb of Avonmouth.
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"We appreciate the work ProFM Group has done and thank you for your contribution to the successful management of our emergency provision, through which we were able to provide accommodation and support to these often-vulnerable clients."
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A major player in labelling, packaging, and printing solutions, Avery Dennison required a security solution that was as robust and innovative as the brand itself. Since their initial enquiry, we’ve delivered a comprehensive approach to gatehouse security, offering an expert presence that helps control traffic flow, monitors paperwork, and checks driver documentation.
Learn MoreOur highly trained, SIA-licensed security officers can provide immediate alarm response to your premises and safely deal with any incidents.
By choosing ProFM as a leading UK provider of key holding and alarm response services, you benefit from:
Our solutions are tailored to your specific premises and security requirements, ensuring that you receive a personalised, first-rate service every time.
ProFM Group are in the top 1% of ACS-approved contractors and are SafeContractor approved. Additionally, all our officers are highly trained and licensed by the SIA.
A rapid response is vital to protecting your site. With our average response time of 30 minutes across the UK, our officers will attend quickly to resolve any potential or genuine threats.
Whether you require static guarding, mobile patrol services, CCTV monitoring services, lock and unlock services, or event security services, ProFM Group offers the right security solution for you and your premises.
The presence of security guards provides an effective visual deterrent, deterring potential criminals and shielding your property from vandalism, theft, and other crimes.
With our security guards able to adapt and fulfil multiple roles, such as concierge duties and conducting risk assessments, you can keep costs down without compromising on vital services.
In addition to our key holding and alarm response services, we also provide a range of facilities management solutions, all delivered by experienced staff, including the following options.
Using our lock and unlock services ensures your site remains secure outside of operating hours.
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Our mobile security officers conduct full-scale patrols for full-site protection.
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Our SIA-licensed security guards offer a first line of defence for your premises.
Learn MoreIn this section, you can find some of our most frequently asked questions and answers about our alarm response and key holding services:
Still Have A Question?Key holding and alarm response services are security services designed to protect your premises without putting you or your staff at risk.
Our professional security team will keep a spare set of your keys in a secure, off-site location. When an alarm is triggered, our trained security officers will be sent to your site to investigate. They will assess the cause, check for signs of intrusion or damage, and take appropriate action, including contacting emergency services if needed. This way, you can rest assured that your premises are safeguarded 24/7/365, with a fast and professional response.
Using a professional service provides you with both safety and peace of mind. Responding to an alarm call-out yourself can be risky, especially if an intruder is still on-site, and should be avoided if possible. Our SIA-licensed security officers are trained to handle these situations safely and effectively. They know how to assess threats, reset alarm systems, and take appropriate action to protect your premises.
Our service also saves time and stress. Instead of disturbing you or your staff during unsociable hours, our response team can handle everything and send you a detailed report afterwards.
Our highly trained security officers follow strict key control procedures to ensure your keys are kept safe. Your keys are stored in secure, off-site locations with restricted access to authorised personnel only. Our key holding sites are robustly protected, with a security presence, CCTV security and a range of physical security measures in place.
Our key holding and alarm response services are ideal for a wide range of properties, including:
