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Harrogate Homeless Project

Security Case Study

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Security Case Study

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Harrogate Homes Project

Who Are HHP?

Harrogate Homeless Project are a high impact local charity that provides people experiencing homelessness or vulnerable housing a safe place to stay and build the confidence to move towards independent living.

With there being a very serious homelessness issue across Harrogate, they see an average of 40-50 people accessing their Day Centre Springboard every day. This provides individuals with a shower, food, laundry facilities, drop-in GP surgery and access to a computer. Staff are also on hand to offer support and practical help with other aspects like job applications and CVs.

The project also has:

  • A Hostel – Overnight accommodation with access to a support worker.
  • Emergency Overnight Accommodation – With 5 emergency bunk beds, members of the public can come here to stay and receive guidance and support.
  • Move on Housing – Accommodation for individuals who are not yet ready to move to full independent accommodation. Residents may move in knowing they have a support worker close by.
  • Psychotherapist – Waiting lists for mainstream services can stop clients from getting the help they deserve – HHP provide a flexible psychotherapist to their guests.
Harrogate Homes Values & Who They Help

Their Values & Who They Help

HHP have a vision that ‘nobody in the Harrogate District has to sleep rough and people experiencing homelessness will have all the necessary support they need’

They work with a variety of people, including:

  • Those in relationship breakdowns
  • Those with financial issues
  • Substance misuse
  • Mental health issues
  • Behavioural Issues
Harrogate Homes Project Security Request From ProFM Group

The Request

HHP came to us around November 2023 in need of new security, due to past issues with security providers. They needed overnight cover including bank holidays.

Harrogate Homes Project Security Case Study Result

The Result

We began our ongoing partnership in February 2024. Our guards keep properties, residents and resources safe and secure whilst also offering guidance and support throughout the night.

Their main duties include lock and unlock of the property and being on hand if any issues arise.

Having had issues with their previous cleaning provider, we were able to secure a cleaning partnership with the foundation. Our cleaners work to keep the foundations hostel and Day Centre Springboard as clean and welcoming as possible.

As a company, we continue to have regular interactions with our clients, allowing us to continue upholding only the best bespoke security services for each.

Dedicated Account  Management

Dedicated Account
Management

UK Wide  Coverage

UK Wide
Coverage

Services Available24/7/365

Services Available
24/7/365

Competitive  Rates

Competitive
Rates

Rapid Response

Rapid
Response

Highly TrainedExperts

Highly Trained
Experts

95% Customer Retention Rate

95% Customer
Retention Rate

Bespoke Tailored Solutions

Bespoke Tailored
Solutions

#1 In The ACS Rankings

#1 In The ACS
Rankings

Your Sector Our Security Services

As the UK’s leading provider of bespoke, unparalleled-quality security solutions, we’re exceptionally proud to offer complete coverage for the full spectrum of sectors UK Wide. From robust solutions for vital public services, to roving patrols for larger sites like shopping centres and warehouses, we build tailor-made security packages for every client to ensure we meet the demands of you and your business.

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