Accounts Receivable Controller

About us:

At ProFM Group, we are redefining the future of facilities management. As the UK’s number one ACS-approved contractor, we are leading the way in Security, Cleaning, and Security Systems, setting new industry benchmarks and pushing the boundaries of what’s possible.

Our people are the core of our success. We believe that every person is important, and each has the opportunity and obligation to make a difference. That’s why we don’t just offer jobs, we build careers. As an ambitious, forward-thinking organisation, we invest in our people through tailored training, career development, and industry-leading support to help them thrive.

Trusted by businesses nationwide, we deliver innovative, high-quality services that keep their people and places safe, secure, and operating at their best. But we don’t just meet industry standards, we set them. Through cutting-edge technology, smarter solutions, and an unwavering commitment to excellence, ProFM Group is transforming the facilities management landscape across the UK.

Our core virtues of Humility, Passion and People First, shape everything we do, from the services we provide to the culture we cultivate.

About the role:

The Accounts Receivable Controller will play a key role within our Head Office team in Buckshaw Village, Chorley, supporting the smooth and efficient management of the company’s accounts receivable processes, including billing and credit control. Reporting to the Group Financial Controller, this role is ideal for a highly organised and detail-oriented individual who is confident managing customer accounts, utilising business systems and building positive working relationships with customers and colleagues.

Duties and Responsibilities:

• Ownership of the company’s billing processes, ensuring that invoices are raised in a timely manner and high level of accuracy by utilising the organisational time management system.
• Manage and maintain the sales ledger, ensuring customer accounts are accurate and up to date.
• Monitor overdue invoices using the organisational accounts receivable software and proactively drive resolution.
• Daily allocation of customer receipts and reconciliation of customer accounts.
• Investigate and resolve customer queries in a timely manner.
• Produce and issue customer statements, reminders, and aged debt reports using the organisational accounts receivable software.
• Support month end processes, including calculation of debt provisions and relevant reporting.
• Ownership of the weekly credit control meetings, proposing next steps for resolutions and escalating to senior management where required.
• Ensure all tasks are completed in line with company procedures, financial controls, and deadlines.

Requirements:

• Demonstratable experience in Accounts Receivable / Credit Control roles.
• Strong communication skills.
• Excellent attention to detail and accuracy when handling financial information.
• Good organisational skills, with the ability to manage workloads and meet deadlines effectively.
• Experience of documenting processes and coaching junior colleagues.
• Proficient in Microsoft Office applications, particularly Excel, with experience of using Sage 200, AR software, Time Management systems and ERP systems beneficial.

What we can offer in return:

• Competitive rates of pay
• Great company culture
• Supportive environment
• Reward and Recognition scheme

If you meet the criteria, apply today and become part of ProFM Group, a company that’s setting new standards in Facilities Management. We invest in our people, embrace innovation, and are committed to delivering excellence across the industry.

We are proud to be an equal opportunity employer, a Disability Confident organisation, and a dedicated supporter of the Armed Forces Covenant. At ProFM Group, we create opportunities for all, champion diversity, and build a workplace where everyone has the opportunity to thrive.

Join ProFM Group and be part of the team that’s shaping the future of facilities management.

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