A Lasting Impression That Protects Your Premises
Our SIA-licensed concierge services are the first impression many people have of your business. They provide both a customer-facing and protective presence you need to keep property, people and assets safe.
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A Lasting Impression That Protects Your Premises
Our SIA-licensed concierge services are the first impression many people have of your business. They provide both a customer-facing and protective presence you need to keep property, people and assets safe.
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When you hire ProFM staff, you’ll get a security team with experience in concierge security – truly impassioned professionals who are proud to represent our industry and yours. It’s all part of our promise to you, and our commitment to pushing the boundaries of what you can expect from your security solutions.
We know just how much time, effort and hard work you’ve put into your endeavours, and that you need a security solution that has that same attention to even the finest of details. That’s where ProFM excel.
All of our concierge professionals are fully licensed by the Security Industry Authority (SIA). They’ve been rigorously vetted for 5+ years and have comprehensive experience in meeting your sector’s specific needs.
We know that businesses are very rarely 9-to-5. Our security concierges adapt to your operational hours, delivering guest services, protecting your property, and taking telephone calls. That’s consistent across both their role as a security guard and as a general point of contact.
Our concierge security officers fit seamlessly with the demands of your business. Key duties include guest check-ins and guidance (ideal for hotels), taking telephone calls and accepting deliveries, providing lock and unlock services, and responding to alarm activations for a streamlined and secure experience.
At ProFM, we design concierge services for:
Here at ProFM Group, we’re exceptionally proud to offer a diverse range of security services and solutions for businesses up and down the UK. From our expertly trained security officers, to sophisticated electronic security solutions, we’re able to provide a robust, tailor-made suite of security services no matter what you do.
Tailor-Made Solutions
Our solutions are tailored to your specific premises and security requirements, guaranteeing that you’ll receive a personalised, first-rate service each and every time.
Exceptional Security Professionals
ProFM Group are in the top 1% of ACS-Approved Contractors and are SafeContractor approved. Additionally, all our officers are highly trained and licensed by the SIA.
Rapid Response Solutions
A rapid response is vital to protecting your site. With our average response time of 30 minutes across the UK, our officers will attend quickly to resolve any potential or genuine threats.
Comprehensive Range Of Services
Whether you require static guarding, mobile patrols, CCTV, Key Holding or security for an event, ProFM Group offers the right security solution for you and your premises.
Deter Criminals
The presence of security guards provides an effective visual deterrent, turning away potential criminals and shielding your property from vandalism, theft, and other crime.
Keep Costs Down
With our security guards able to adapt and fulfil multiple roles such as concierge duties and conducting risk assessments, you can keep costs down without compromising on vital services.
A concierge security officer combines traditional front-of-house duties (such as welcoming guests, conducting sign-in processes, and offering guidance) with professional security duties (such as monitoring CCTV cameras, dealing with any disturbances, and conducting patrols of the property).
We can. We know that gated communities and luxury housing demand a more sophisticated approach to security, and we’re more than happy to deliver that with our security concierges, gatehouse staff, and CCTV installations. Find out more about this with our work with the First Port community at Langley Park.
Yes. We tailor our security solutions to suit your site and when you need security the most. That can range from just an overnight shift to full weekend coverage, right through to complete, 24/7/365 coverage from a team of highly trained concierge security officers.
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