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Concierge & Reception Security

ProFM Group are an experienced concierge security supplier, providing exceptional SIA-licenced security officers with superb customer service and concierge skills.

  • Fully Licenced, Ultra-Professional Concierges
  • Complete 24/7 Service For Your Premises
  • Tailor-Made Services – Built With You In Mind

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ProFM Group are an experienced concierge security supplier, providing exceptional SIA-licenced security officers with superb customer service and concierge skills.

  • Fully Licenced, Ultra-Professional Concierges
  • Complete 24/7 Service For Your Premises
  • Tailor-Made Services – Built With You In Mind

Facilities Management Trusted By

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Create A Lasting Impression With Tailored Concierge Security

When you hire ProFM staff, you’ll get a security team with experience in concierge security – truly impassioned professionals who are proud to represent our industry and yours. It’s all part of our promise to you, and our commitment to pushing the boundaries of what you can expect from your security solutions.

We know just how much time, effort and hard work you’ve put into your endeavours, and that you need a security solution that has that same attention to even the finest of details. That’s where ProFM excel.

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We Offer A Rubost Range of Corporate Concierge Front of House Security Services

A Robust Suite Of Front-of-House Duties

Our corporate security solutions are among our most diverse offerings, spanning a full spectrum of services. For high-end establishments and those that see a regular influx of visitors, we’re proud to provide one of the industry’s best concierge services – ultra-professional, security-trained operatives who fly the flag for your corporate site.

We’re also able to seamlessly switch to the nitty-gritty of security, too. Round-the-clock security – available 365 days a year – offers that much sought-after reassurance you need. Plus, our state-of-the-art tech means we’ve moved with the times to reflect the ever-modern corporate sphere, with AI-powered CCTV and biometric access controls.

Bespoke Concierge Services Tailor-Made To Your Fit Your Security Needs

Tailor-Made Concierge Security Services

Here at ProFM, we don’t settle for off-the-shelf solutions, and we’re firm believers that your corporate premises shouldn’t either. All of our solutions are bespoke but still offer those same security professionals who are truly impassioned in all they do.

Of course, while duties and responsibilities vary from site to site, our concierge security officers will always be trained and ready to deliver exactly what you need. That even includes looking the part, from suited officers for those high-end premises, through to the traditional hi-vis personnel we associate with security.

Our Concierge Security Officers Like To Take Client First Approach

A Client-First Approach To Security

As an extension of both yours and our business, we strive to provide concierge security officers who are just as passionate about what they do as you are. That extends to telephone and reception duties, as well as greeting clients, visitors, and any esteemed guests with the grace and decorum your business demands.

Face-to-face contact with clients is something we know leaves a lasting impression, which is why our concierge security will make sure they’re always friendly and approachable. We make sure our concierge staff are trained to be attentive at all times, and able to deliver help and support for anyone that might need it during their visit.

Why Your Corporate Buisness Needs Robust Concierge Security Services To Keep Your Premises Secure

Why Corporate Premises Demand A Robust Security Solution

Our businesses are often projects of passion, especially higher-end or more boutique establishments. There are countless hours of effort and untold investments that go into places like these, and criminal activity only seeks to disrupt that. The data only serves to exacerbate that issue.

There have been substantial increases across many of the major pressure points for corporate businesses and premises. That includes an alarming 29% rise in shoplifting figures, an 8% spike in robbery, and a 1.2% increase in weapon possession – all underscoring the need for a more effective corporate security presence in place.

ProFM Group's Security Services

Here at ProFM Group, we’re exceptionally proud to offer a diverse range of security services and solutions for businesses up and down the UK. From our expertly trained security officers, to sophisticated electronic security solutions, we’re able to provide a robust, tailor-made suite of security services no matter what you do.

Dedicated Account
Management

UK Wide
Coverage

Services Available
24/7/365

Competitive
Rates

Rapid
Response

Highly Trained
Experts

95% Customer
Retention Rate

Bespoke Tailored
Solutions

#1 In The ACS
Rankings

“I would like to express how professional the ProFM staff deployed to our site have been. Many people have tried to access the site, but have always been deterred by the ProFM team. I couldn’t of wished for a better service. Thank you to the team for all your support throughout the project.”

Roger Butcher
Royal Papworth Hospital NHS Foundation Trust
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“ProFM is an amazingly caring company. I truly feel like a person rather than a number, and they’re always on call if ever I need anything. I wouldn’t hesitate to recommend ProFM!”

Lloyds Transport
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“ProFM’s UK coverage, high degree of flexibility and experienced senior team have resulted in an excellent level of support across our events. Their approach and drive to really understand our events and the type of team they need to deploy at each venue has ensured that our customers and teams truly have a security team that have their safety and security at the forefront of their approach.”

Buzz Group
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“Security are a critical part of the team, I go home on an evening and am happy and confident that everything is ok. We have a very successful relationship with ProFM and will be working with them for a long time”

David Leitch, Estate Manager
Bromley Old Town Hall
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“We appreciate the work ProFM Group has done and thank you for your contribution to the successful management of our emergency provision, through which we were able to provide accommodation and support to these often-vulnerable clients.”

Norwich City Council
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“ProFM Group have been awarded the security contract for our new £32M facility here at Newport. When the facility was opened by HRH Prince Charles, there were a number of VIPs on this day, and the ProFM team worked closely with the Royal Security Team to make the day run smoothly.”

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For Anyone looking for a company that values its customers and strives for excellence in every interaction, I would strongly recommend ProFM Group. The team is always prompt, friendly and professional.

Kate Davis
Office and Facilities Manager
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Security Business Benefits

Tailored Security Services and Solutions

Tailor-Made Solutions

Our solutions are tailored to your specific premises and security requirements, guaranteeing that you’ll receive a personalised, first-rate service each and every time.

Highly Trained Professional Security Experts

Exceptional Security Professionals

ProFM Group are in the top 1% of ACS-Approved Contractors and are SafeContractor approved. Additionally, all our officers are highly trained and licensed by the SIA.

Rapid Security Response To Potential Threats

Rapid Response Solutions

A rapid response is vital to protecting your site. With our average response time of 30 minutes across the UK, our officers will attend quickly to resolve any potential or genuine threats.

Comprehensive Range Of Bespoke Security Solutions and Services

Comprehensive Range Of Services

Whether you require static guarding, mobile patrols, CCTV, Key Holding or security for an event, ProFM Group offers the right security solution for you and your premises.

Deter Criminals With A Visual Security Deterrent

Deter Criminals

The presence of security guards provides an effective visual deterrent, turning away potential criminals and shielding your property from vandalism, theft, and other crime.

Reduce Costs With Our Multi-Role Security Solutions

Keep Costs Down

With our security guards able to adapt and fulfil multiple roles such as concierge duties and conducting risk assessments, you can keep costs down without compromising on vital services.

Frequently Asked Questions

Have another question not answered above? Find Out More Here

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Sales: 0808 196 2872