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The Haven

Security Case Study

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Security Case Study

Facilities Management Trusted By

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Who Are The Haven?

Who Are The Haven?

With 50 years of experience in their field, ‘The Haven’ offers support to women and children who have been subjected to domestic abuse, as well as women at risk of homelessness.

They provide both emotional and practical support to help members begin healing and transforming their lives. With a 24/7 domestic abuse hotline (with translation services), help is always readily available.

The Haven can provide temporary accommodation, emergency accommodation, crisis rooms and support with independent living.

They work with partners and agencies to help improve housing outcomes, as well as work with landlords to improve living standards.

Their main sources of funding come from:

  • Charity Events
  • Donations
  • Outside / Business Fundraisers
  • Legacies
  • Volunteer staff within the business
The Haven

Their Values & Who They Help

‘Our vision is for all women and children to live in a society free from oppression, homelessness, violence, and abuse, and to promote and uphold human rights.

Our mission is to provide support to women and children who are vulnerable to domestic violence, abuse, and homelessness.’

The Haven Security Requests From ProFM Group

The Request

In March, the foundation reached out about night security and CCTV monitoring for one of their six refuge locations.

They requested that ideally the security be female due to the client group they work with and support as well as to support any call outs to the refuge location.

The Haven Case Study Results

The Result

Since March 2023 we have had an ongoing partnership with The Haven. Our all-female security team work to keep the foundation safe and secure. Their main tasks on site include lock and unlock as well as CCTV monitoring. If any issues arise, our guards will be on site ready to assist in a safe and thoughtful manner.

After an incident occurred we were asked to increase our guard numbers for a few days to continue upholding our security services.

As a company, we continue to have regular interactions with our clients, allowing us to continue upholding only the best bespoke security services for each.

Dedicated Account  Management

Dedicated Account
Management

UK Wide  Coverage

UK Wide
Coverage

Services Available24/7/365

Services Available
24/7/365

Competitive  Rates

Competitive
Rates

Rapid Response

Rapid
Response

Highly TrainedExperts

Highly Trained
Experts

95% Customer Retention Rate

95% Customer
Retention Rate

Bespoke Tailored Solutions

Bespoke Tailored
Solutions

#1 In The ACS Rankings

#1 In The ACS
Rankings

Your Sector Our Security Services

As the UK’s leading provider of bespoke, unparalleled-quality security solutions, we’re exceptionally proud to offer complete coverage for the full spectrum of sectors UK Wide. From robust solutions for vital public services, to roving patrols for larger sites like shopping centres and warehouses, we build tailor-made security packages for every client to ensure we meet the demands of you and your business.

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Sales: 0808 196 2872