Premier Hotel Security

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Premier Hotel Security

With a firm foundation in the hospitality industry, ProFM protects your guests, staff and assets with licensed overnight guards, concierge security and 24/7 CCTV. That’s all in addition to a robust Operational structure built to deliver quality and expertise time and time again.

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With a firm foundation in the hospitality industry, ProFM protects your guests, staff and assets with licensed overnight guards, concierge security and 24/7 CCTV. That’s all in addition to a robust Operational structure built to deliver quality and expertise time and time again.

Facilities Management Trusted By

nhs-logo
caf-logo
norwich-city-council-logo
lloyds-transport-logo
buzz-bingo-logo
snuggledown-logo
connexus-logo
arena-logo
avery-dennison-logo
ever-build-logo
rising-brook-surgery-logo
urmston-group-practice-logo
wellington-medical-practice
cookpad-company-logo
berwick-court-company-logo
clitheroe-food-festival-logo
hotel-chocolat-company-logo
vigin-media-company-logo
ubt-company-logo
bromley-old-town-hall-company-logo
skyes-seafood-company-logo
flogas-company-logo
motion-picture-solutions- logo
first-port-logo
bwsc-company-logo
womens-aid-logo
the-haven-logo
harrogate-home-project-logo
dennis-eagle
medexpress-logo

Delivering Tailored Security Solutions For Hotels

At ProFM, we secure hotels of all types, from boutique and B&Bs to resorts, serviced apartments and national chains.

  • AirBnBs
  • Bed & Breakfasts
  • Boutique Hotels
  • Chain Hotels
  • City Centre Hotels
  • Hotel Events & Conferences
  • Luxury Properties
  • Restaurants & Other Facilities
  • Resorts & All-Inclusive Venues
  • Serviced Apartments

With bespoke options built to match the demands of your property, ProFM are the leading choice for professional security.

UK Wide Security Services
Our Security Work With Hotels
Number Of Hotels Secured Around The UK
Actively secure 3 hotels across the UK
Actively Safeguarding Hotel and Hotel Grounds
Safeguard an estimated £4.6million worth of staycation properties
Number Of Hotel Hours Completed
Have completed an estimated 484 hours of event security in hotels
Dedicated Account  Management

Dedicated Account
Management

UK Wide  Coverage

UK Wide
Coverage

Services Available24/7/365

Services Available
24/7/365

Competitive  Rates

Competitive
Rates

Rapid Response

Rapid
Response

Highly TrainedExperts

Highly Trained
Experts

95% Customer Retention Rate

95% Customer
Retention Rate

Bespoke Tailored Solutions

Bespoke Tailored
Solutions

#1 In The ACS Rankings

#1 In The ACS
Rankings

Secure Your Hotel Premise With Our On-Site Security

Comprehensive Security Concierge Solutions

Guests and visitors are arguably the most important aspect of your business as a hotel, and keeping them both safe and satisfied is equally crucial. That’s where we’d advise a concierge security service, delivered by trained professionals.

Concierge officers combine front-desk professionalism with licensed protection, ensuring your hotel is secure, compliant and welcoming.

ProFM Working With Bromley Old Town Hall For Hotel Security
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Trusted By Hospitality Innovators Like Bromley Old Town Hall

We’ve consistently provided a round-the-clock concierge service for the Bromley Old Town Hall. Renovated to become a cosmopolitan approach to leisure and hospitality with a hotel, restaurant and office spaces, we deliver expert concierges, overnight security and complete monitoring for their CCTV cameras.


Read more in our complete Bromley Old Town Hall case study.
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Overnight Hotel Security Guards

Overnight Hotel Security Guards

While a front-of-house presence is crucial in maintaining your hotel’s carefully curated image, it’s important not to neglect the fundamentals of protection. SIA-licensed overnight security guards patrol all floors, monitor CCTV, and respond immediately to incidents, minimising risk during off-peak hours.

Enhance Your Hotel Security Measures With CCTV Security To Protect Your Guests and Employees

Custom-Built Solutions For Hotel CCTV

A staple of security across commercial and domestic properties, opting for a bespoke CCTV installation and surveillance for your hotel is essential. We install and monitor AI-powered CCTV systems tailored to your layout, risk profile, and insurance requirements. All feeds are monitored by our 24/7 NSI-Gold Control Room.

Secure Guesthouses, Apartments & Hotels with Key-Holding & Alarm Response

Affordable Hotel Security For Budget Stays

Seasonal lulls can make investing in security for hotels a headache. We offer cost-effective solutions for seasonal lulls, including key holding, 30-minute alarm response, and scheduled lock/unlock services.

  • Key Holding & Alarm Response – Our SIA-licensed operatives hold onto a copy of your keys, and will have an officer at your property in just 30 minutes on average.
  • Lock & Unlock – If you’re expecting a period where you’ve no guests at all, we can deliver our signature lock and unlock solutions, all on a schedule to suit you.
Licensed Solutions For Hotel Event Security

Licensed Solutions For Hotel Event Security

With conference rooms, event spaces and convention halls so often part of the hotel experience, effective event security is an essential part of protecting your guests. Licensed event security officers manage access, guest screening, and crowd control, making it an ideal solution for venue hire.

ProFM Group's Security Services & Sectors

Watch Our Services Video

Here at ProFM Group, we’re exceptionally proud to offer a diverse range of security services and solutions for businesses up and down the UK. From our expertly trained security officers, to sophisticated electronic security solutions, we’re able to provide a robust, tailor-made suite of security services no matter what you do.

Trusted With Hotel Security By

Trust With Security Services In The Hotel Sector With 4C Group
Trust With Security Services In The Hotel Sector With Bourne Leisure Limited
Trust With Security Services In The Hotel Sector With C Four Paws
Trust With Security Services In The Hotel Sector With Camping and Caravanning Club
Trust With Security Services In The Hotel Sector With Holiday Inn
Trust With Security Services In The Hotel Sector With Donnington Grove Golf Club
Trust With Security Services In The Hotel Sector With Macdonald Hotels
Trust With Security Services In The Hotel Sector With Marriott Hotels
Trust With Security Services In The Hotel Sector Millennium Hotels and Resorts
Trust With Security Services In The Hotel Sector With New Forest Hotel
Trust With Security Services In The Hotel Sector With Parkdean Resorts
Trust With Security Services In The Hotel Sector With Premier Inn
Trust With Security Services In The Hotel Sector With QHotels Collection
Trust With Security Services In The Hotel Sector With The Marloes
Trust With Security Services In The Hotel Sector With Valor Hospitality

“I would like to express how professional the ProFM staff deployed to our site have been. Many people have tried to access the site, but have always been deterred by the ProFM team. I couldn’t of wished for a better service. Thank you to the team for all your support throughout the project.”

Roger Butcher
Royal Papworth Hospital NHS Foundation Trust
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We were thrilled to be offered the chance to partner with Virgin Media as part of their 6 Nations Rugby tournament event at Twickenham. Discover how we delivered an exceptional level of service during one of the most pivotal sporting events in the calendar.

Virgin Media
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As one of the UK market leaders in luxury chocolate, Hotel Chocolat have quickly become synonymous with both that signature creamy texture and their high-impact, groundbreaking social initiatives. We’re thrilled to have been their security partner over the last 9 years, offering the bespoke levels of support that a brand like HC demands.

Hotel Chocolat
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It’s fair to say that, since the Grenfell disaster in 2017, fire safety has taken on an entirely new level of importance. That’s something we’ve built a comprehensive familiarity with, and with our fast-acting and robust mobilisation at Berwick Court in Southwark, we were able to deliver a comprehensive, multi-officer solution at a moment’s notice.

Berwick Court Management
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“ProFM is an amazingly caring company. I truly feel like a person rather than a number, and they’re always on call if ever I need anything. I wouldn’t hesitate to recommend ProFM!”

Lloyds Transport
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“ProFM’s UK coverage, high degree of flexibility and experienced senior team have resulted in an excellent level of support across our events. Their approach and drive to really understand our events and the type of team they need to deploy at each venue has ensured that our customers and teams truly have a security team that have their safety and security at the forefront of their approach.”

Buzz Group
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“Security are a critical part of the team, I go home on an evening and am happy and confident that everything is ok. We have a very successful relationship with ProFM and will be working with them for a long time”

David Leitch, Estate Manager
Bromley Old Town Hall
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“We appreciate the work ProFM Group has done and thank you for your contribution to the successful management of our emergency provision, through which we were able to provide accommodation and support to these often-vulnerable clients.”

Norwich City Council
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“ProFM Group have been awarded the security contract for our new £32M facility here at Newport. When the facility was opened by HRH Prince Charles, there were a number of VIPs on this day, and the ProFM team worked closely with the Royal Security Team to make the day run smoothly.”

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A pioneer in specialist products and chemicals for building projects, SIKA’s reputation so often precedes it. It’s that reputation that meant it needed an equally reputable security solution, and ProFM were on hand to deliver exactly that. That’s kick-started a multi-year partnership and personalised solutions.

SIKA
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Comprehensive Guest Protection With Robust Hotel Security

Highly Trained Professional Security Experts

Fully SIA-Licensed Professionals

We provide fully licensed and trained professionals for complete protection.

Your Guests Safety Is Our Priority

Guests As A Priority

With extensive training in customer service skills, we place your guests at the heart of the protection we provide.

Total Hotel Security Insurance Compliance

Total Insurance Compliance

Our security solutions are built to match those strict insurance policies and to ensure you stay fully compliant.

Scaled Alongside Your Site

Flexibility & Scalability

We’re able to adapt alongside your schedule, providing more security and specialist solutions when you need them.

Comprehensive 24/7/365 Coverage

Total 24/7/365 Coverage

Round-the-clock security is an essential consideration for hotels, and ProFM are on hand to deliver comprehensive coverage.

Available When & Where You Need It

Constant Support On Hand

With ProFM, you’ve got additional support on hand 24/7 with our Control Room and team of mobile officers.

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Headline Statistics On Crime In Hotels

  • 13,003 Total Criminal Offences In Hotels (2021/22)
  • 65% Of 5-Star Hotels Have Been Victims Of Theft
  • 4,589 Violent Crimes In Hotels
  • 2,878 Thefts From Guest Rooms & Hotel Facilities
  • 1,206 Arson & Criminal Damage Offences In Hotels
  • 1,032 Burglaries In Hotels

Frequently Asked Questions On Hotel Security

Have another question not answered above? Find Out More Here

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