Retail Store Detectives

ProFM Group are in the distinguished position of being the number one ACS-Approved Contractor in the UK. This is a testament to our high-standard of security solutions, with all our personnel being fully SIA-licensed and undergoing a 5-year vetting process to assess their character.

Our core virtues are Humility, Passion, and People First, and we aim to follow these principles with everything that we do, which distinguishes us from the competition and contributes greatly to our service excellence.

Not at all. Our team have secured a diverse range of stores, spanning from smaller boutique shops or jewellery stores to massive multi-floor supermarkets.

For every assignment, we organise a security solution package that addresses your most important areas of concern, regardless of the size or layout of the premises. With some stores requiring multiple or layered security measures, we bring the same dedication to keeping your retail premises secure.

ProFM Group cover the entire country, offering our security services to every corner of the UK. We oversee a wide network of professional security officers and operations managers, which enables us to consistently provide the same high standard of service that has elevated us as the #1 ACS-Approved Contractor in the UK.

For an overview of the services we provide in various locations, please feel free to get in touch with our knowledgeable team, who will provide you with all the information you need.

All contracts offered by ProFM are on a fixed-rate, annual basis. This requires that all our partners make monthly payments, maintaining a consistent price throughout the year.

This not only avoids unexpected price hikes due to inflation or additional charges but also makes it easier for businesses to plan in advance when budgeting and managing their finances.

Our retail detectives have in-depth training to instruct them in every aspect of retail security. They can handle a broad range of responsibilities, including keeping oversight of your aisles, monitoring suspicious individuals, gathering evidence of committed offences, recording any criminal incidents, and patrolling vulnerable areas of your store.

Whatever their task may be, our detectives act subtly but precisely, and always conduct themselves with the highest degree of professionalism.

Our officers are available day and night, even on holidays, to ensure the safety of your premises. Furthermore, our communications centre operates 24/7/365 to ensure comprehensive coverage.

This is all in an effort to make security as convenient as possible for you, as we recognize that every business will require different security services at different times. The shape of your schedule and coverage will therefore be entirely down to you.

One of ProFM’s signature aspects is our ability to provide entirely customizable security packages. Each contract is uniquely crafted for our partners, meaning we intentionally avoid a standardized pricing plan.

Our pricing is instead highly flexible, and determined by the unique mix of services you require from us. Such an approach gives you greater control and customisation over your security solutions.

The ideal number of CCTV cameras is not standard, as achieving full coverage of your retail store depends on various factors, including the size of the store, the number of entry points, potential blind spots, and the layout of the aisles.

Upon reaching out to us, our professional team will guide you through the process, discussing the necessary number of CCTV cameras and their strategic placement to ensure total coverage of your shop floor.