18 / 07 / 2025

Operations Manager Cleaning


Location: Greater Manchester
Position: Operations Manager Cleaning
Employment: Full Time
Salary: Competitive
Post Date: 18 / 07 / 2025

About us:

At ProFM Group, we are redefining the future of facilities management. As the UK’s number one ACS-approved contractor, we are leading the way in Security, Cleaning, and Security Systems, setting new industry benchmarks and pushing the boundaries of what’s possible.

Our people are the core of our success. We believe that every person is important, and each has the opportunity and obligation to make a difference. That’s why we don’t just offer jobs, we build careers. As an ambitious, forward-thinking organisation, we invest in our people through tailored training, career development, and industry-leading support to help them thrive.

Trusted by businesses nationwide, we deliver innovative, high-quality services that keep their people and places safe, secure, and operating at their best. But we don’t just meet industry standards, we set them. Through cutting-edge technology, smarter solutions, and an unwavering commitment to excellence, ProFM Group is transforming the facilities management landscape across the UK.

Our core virtues of Humility, Passion and People First, shape everything we do, from the services we provide to the culture we cultivate.

 

About the role:

We’re looking for an experienced and hands-on Operations Manager to join our Cleaning division, responsible for a portfolio of sites across the North West. Most of the sites fall within the medical sector, so a strong understanding of hygiene standards, compliance, and attention to detail is essential.

The role involves managing client relationships, ensuring service delivery meets expectations, and supporting teams across multiple locations. You’ll be responsible for motivating staff, handling day-to-day operational challenges, and maintaining consistent quality across your sites.

This is a busy, varied role that requires someone who is organised, approachable, and confident in managing both people and performance.

 

Salary & Remuneration: Competitive

 

Duties and Responsibilities:

  • Oversee daily cleaning operations across a portfolio of sites in the Northwest, primarily within the medical sector
  • Ensure all sites meet required hygiene, safety, and compliance standards
  • Manage and support site supervisors and cleaning teams, including training, development, and performance management
  • Build and maintain strong relationships with clients, acting as the main point of contact for service delivery
  • Conduct regular site audits and inspections to ensure quality standards are consistently met
  • Respond promptly to client feedback and implement corrective actions where needed
  • Manage staffing levels, rotas, and recruitment in collaboration with HR and site teams
  • Monitor and control budgets, ensuring efficient use of resources and labour
  • Ensure stock levels of cleaning materials and equipment are maintained and properly distributed
  • Work closely with senior management to report on performance, challenges, and operational improvements

 

Hours of work:

Whilst this role will be predominately Monday – Friday between the hours of 09:00 – 17:30, due to the nature of the role, work outside of these hours will be required, including days, nights and weekends.

 

Requirements:

  • Proven experience in an operations or area management role within the cleaning or facilities sector
  • Experience managing multiple sites, ideally within the medical or healthcare cleaning environment
  • Strong understanding of cleaning standards, health & safety regulations, and industry compliance (e.g. CQC standards)
  • Excellent people management skills with the ability to lead, motivate, and support remote teams
  • Confident communicator with experience handling client relationships and expectations
  • Highly organised with the ability to manage priorities across a busy, mobile role
  • Full UK driving licence and willingness to travel across the Midlands region
  • IT literate – able to use scheduling systems, email, and reporting tools effectively

 

What we can offer in return:

  • Company vehicle and fuel card
  • Competitive rates of pay
  • Great company culture
  • Supportive environment
  • Reward and Recognition Scheme

 

If you meet the criteria, apply today and become part of ProFM Group, a company that’s setting new standards in Facilities Management. We invest in our people, embrace innovation, and are committed to delivering excellence across the industry.

We are proud to be an equal opportunity employer, a Disability Confident organisation, and a dedicated supporter of the Armed Forces Covenant. At ProFM Group, we create opportunities for all, champion diversity, and build a workplace where everyone has the opportunity to thrive.

Join ProFM Group and be part of the team that’s shaping the future of facilities management.

By submitting your application, you consent to the processing of your personal data in accordance with our privacy policy.


 

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